auto backup 2026-06-10 08:10:02

data/last_wechat_sync_id

@@ -1 +1 @@
-2031
+2063

output/daily_feedback/ai_descriptions_feishu_2026-06-08.json

@@ -0,0 +1,29 @@
+{
+  "date": "2026-06-08",
+  "descriptions": [
+    {
+      "index": 1,
+      "description": "在AIR2设备上，视频播放的最后两秒出现闪退，重新下载后问题依然存在。"
+    },
+    {
+      "index": 2,
+      "description": "苹果平板用户更新应用后，卡在界面无法操作，重启应用无效。"
+    },
+    {
+      "index": 3,
+      "description": "在移动端进入某个页面后无法正相关人员出，只能通过删除后台进相关人员强制关闭应用。"
+    },
+    {
+      "index": 4,
+      "description": "相关人员提供的用户账号18363536737经核实为商务账号。"
+    },
+    {
+      "index": 5,
+      "description": "无明确问题"
+    },
+    {
+      "index": 6,
+      "description": "无明确问题"
+    }
+  ]
+}

output/daily_feedback/ai_descriptions_wechat_2026-06-08.json

@@ -0,0 +1,81 @@
+{
+  "date": "2026-06-08",
+  "descriptions": [
+    {
+      "index": 1,
+      "description": "在苹果平板上，用户更新完应用后出现一直卡住无法操作的问题。"
+    },
+    {
+      "index": 2,
+      "description": "望远鲸场景中角色卡住不动"
+    },
+    {
+      "index": 3,
+      "description": "用户在望远鲸设备上进入课相关人员卡住无法操作。"
+    },
+    {
+      "index": 4,
+      "description": "无明确问题"
+    },
+    {
+      "index": 5,
+      "description": "无明确问题"
+    },
+    {
+      "index": 6,
+      "description": "在移动端某个页面无法正相关人员出，只能强制关闭应用后台进程。"
+    },
+    {
+      "index": 7,
+      "description": "无明确问题"
+    },
+    {
+      "index": 8,
+      "description": "无明确问题"
+    },
+    {
+      "index": 9,
+      "description": "无明确问题"
+    },
+    {
+      "index": 10,
+      "description": "后台查询账号18363536737时显示为商务账号而非用户账号。"
+    },
+    {
+      "index": 11,
+      "description": "商务账号未通过关卡时无法正相关人员用相关功能"
+    },
+    {
+      "index": 12,
+      "description": "学习视频在iPad AIR2上播放至最后两秒时闪退，且重新下载后问题依旧。"
+    },
+    {
+      "index": 13,
+      "description": "游戏在卸载重装后卡在封面无法进入，此前存在闪退问题。"
+    },
+    {
+      "index": 14,
+      "description": "无明确问题"
+    },
+    {
+      "index": 15,
+      "description": "无明确问题"
+    },
+    {
+      "index": 16,
+      "description": "学而思学习机端系统一直加载无法进入，卸载重装后仍卡在启动界面。"
+    },
+    {
+      "index": 17,
+      "description": "用户进入课相关人员界面一直卡住，卸载重装后问题依旧存在。"
+    },
+    {
+      "index": 18,
+      "description": "无明确问题"
+    },
+    {
+      "index": 19,
+      "description": "游戏无法进入关卡，不确定是所有关卡还是仅最新课程"
+    }
+  ]
+}

output/daily_feedback/cluster_context_2026-06-08.json

@@ -0,0 +1,311 @@
+{
+  "date": "2026-06-08",
+  "total_clusters": 6,
+  "clusters": [
+    {
+      "index": 1,
+      "_idx": 1,
+      "cluster_id": "4265551721015433998",
+      "location": {
+        "端": "iPad",
+        "环节": "未知",
+        "课程": "",
+        "角色/组件": ""
+      },
+      "priority": "P2",
+      "priority_detail": "",
+      "category": "其他问题",
+      "conclusion": "**当前问题排查结论：** 暂无结论排查中",
+      "messages": [
+        {
+          "sender": "瓦拉英语-尼克老师",
+          "content": "苹果平板，用户更新完一直卡在这动不了",
+          "msg_type": "text",
+          "media_url": "",
+          "time": "2026-06-08 12:06:11"
+        },
+        {
+          "sender": "嘿哈",
+          "content": "@瓦拉英语-尼克老师 这个用户的设备信息发一下吧，是ipad 几，我这边后台没有看到他登录成功过\n  ↳ 回复 瓦拉英语-尼克老师: 苹果平板，用户更新完一直卡在这动不了",
+          "msg_type": "link",
+          "media_url": "",
+          "time": "2026-06-08 16:48:27"
+        },
+        {
+          "sender": "瓦拉英语-尼克老师",
+          "content": "[视频] 15秒 size:3237246",
+          "msg_type": "video",
+          "media_url": "",
+          "time": "2026-06-08 12:06:11"
+        },
+        {
+          "sender": ".oO(王_计)Oo.",
+          "content": "重启应用还是这样么？\n提供一下用户 手机号",
+          "msg_type": "text",
+          "media_url": "",
+          "time": "2026-06-08 12:21:14"
+        },
+        {
+          "sender": "瓦拉英语-尼克老师",
+          "content": "@.oO(王_计)Oo. 重启还是这样的老师\n  ↳ 回复 .oO(王_计)Oo.: 重启应用还是这样么？\n提供一下用户 手机号",
+          "msg_type": "link",
+          "media_url": "",
+          "time": "2026-06-08 16:37:29"
+        },
+        {
+          "sender": ".oO(王_计)Oo.",
+          "content": "@瓦拉英语-尼克老师 让用户删包重装一下吧~",
+          "msg_type": "text",
+          "media_url": "",
+          "time": "2026-06-08 16:48:22"
+        },
+        {
+          "sender": "嘿哈",
+          "content": "@kevin  @.oO(王_计)Oo. 两位大佬看一下有没有什么方案解决一下",
+          "msg_type": "text",
+          "media_url": "",
+          "time": "2026-06-08 17:24:35"
+        },
+        {
+          "sender": "瓦拉英语-尼克老师",
+          "content": "13726743667",
+          "msg_type": "text",
+          "media_url": "",
+          "time": "2026-06-08 12:32:38"
+        },
+        {
+          "sender": "嘿哈",
+          "content": "这个用户我这看貌似不是一个付费用户吧？\n  ↳ 回复 瓦拉英语-尼克老师: 13726743667",
+          "msg_type": "link",
+          "media_url": "",
+          "time": "2026-06-08 16:51:57"
+        }
+      ]
+    },
+    {
+      "index": 2,
+      "_idx": 2,
+      "cluster_id": "213601797745063364",
+      "location": {
+        "端": "未知",
+        "环节": "未知",
+        "课程": "",
+        "角色/组件": ""
+      },
+      "priority": "P2",
+      "priority_detail": "",
+      "category": "其他问题",
+      "conclusion": "**当前问题排查结论：** 暂无结论排查中",
+      "messages": [
+        {
+          "sender": "加一车香菜",
+          "content": "[图片] a640ca6f95fbad4cf792f9aee32a427f size:70248",
+          "msg_type": "image",
+          "media_url": "",
+          "time": "2026-06-08 16:24:20"
+        },
+        {
+          "sender": "加一车香菜",
+          "content": "然后到这个页面就退不出去了 只能删后台\n  ↳ 回复 加一车香菜: <?xml version=\"1.0\"?><msg><img hdlength=\"70248\" length=\"70248\" hevc_mid_size=\"0\" cdnbigimgurl=\"305f020100044b304902010002044a41e31102032f501e0204f1845ad302046a2...",
+          "msg_type": "link",
+          "media_url": "",
+          "time": "2026-06-08 16:27:28"
+        }
+      ]
+    },
+    {
+      "index": 3,
+      "_idx": 3,
+      "cluster_id": "1410274079646852330",
+      "location": {
+        "端": "未知",
+        "环节": "未知",
+        "课程": "",
+        "角色/组件": ""
+      },
+      "priority": "P2",
+      "priority_detail": "",
+      "category": "其他问题",
+      "conclusion": "**当前问题排查结论：** 暂无结论排查中",
+      "messages": [
+        {
+          "sender": "加一车香菜",
+          "content": "18363536737",
+          "msg_type": "text",
+          "media_url": "",
+          "time": "2026-06-08 16:30:27"
+        },
+        {
+          "sender": "嘿哈",
+          "content": "你这个不是用户账号啊，我这看是一个商务账号啊\n  ↳ 回复 加一车香菜: 18363536737",
+          "msg_type": "link",
+          "media_url": "",
+          "time": "2026-06-08 16:41:35"
+        },
+        {
+          "sender": "加一车香菜",
+          "content": "是商务账号",
+          "msg_type": "text",
+          "media_url": "",
+          "time": "2026-06-08 16:41:53"
+        }
+      ]
+    },
+    {
+      "index": 4,
+      "_idx": 4,
+      "cluster_id": "4081922709398137743",
+      "location": {
+        "端": "未知",
+        "环节": "未知",
+        "课程": "",
+        "角色/组件": ""
+      },
+      "priority": "P2",
+      "priority_detail": "",
+      "category": "关卡/内容类",
+      "conclusion": "**当前问题排查结论：** 暂无结论排查中",
+      "messages": [
+        {
+          "sender": "嘿哈",
+          "content": "商务账号玩过关卡么？没玩过也不行的。",
+          "msg_type": "text",
+          "media_url": "",
+          "time": "2026-06-08 16:42:12"
+        },
+        {
+          "sender": "加一车香菜",
+          "content": "明白了",
+          "msg_type": "text",
+          "media_url": "",
+          "time": "2026-06-08 16:42:27"
+        },
+        {
+          "sender": "嘿哈",
+          "content": "后续商务账号的问题在飞书群里反馈吧，这里是用户的问题反馈",
+          "msg_type": "text",
+          "media_url": "",
+          "time": "2026-06-08 16:42:51"
+        }
+      ]
+    },
+    {
+      "index": 5,
+      "_idx": 5,
+      "cluster_id": "5472838461015707299",
+      "location": {
+        "端": "移动端",
+        "环节": "未知",
+        "课程": "",
+        "角色/组件": ""
+      },
+      "priority": "P2",
+      "priority_detail": "",
+      "category": "启动/运行异常",
+      "conclusion": "**当前问题排查结论：** 暂无结论排查中",
+      "messages": [
+        {
+          "sender": "加一车香菜",
+          "content": "OK",
+          "msg_type": "text",
+          "media_url": "",
+          "time": "2026-06-08 16:43:18"
+        },
+        {
+          "sender": "嘿哈",
+          "content": "我看视频的最后两秒还是一个闪退的效果，不是单纯的卡住了，辛苦发一下用户的设备具体的型号吧",
+          "msg_type": "text",
+          "media_url": "",
+          "time": "2026-06-08 16:57:37"
+        },
+        {
+          "sender": "瓦拉英语-尼克老师",
+          "content": "@八哥-16619720408 哥，AIR2\n  ↳ 回复 嘿哈: 我看视频的最后两秒还是一个闪退的效果，不是单纯的卡住了，辛苦发一下用户的设备具体的型号吧",
+          "msg_type": "link",
+          "media_url": "",
+          "time": "2026-06-08 17:33:21"
+        },
+        {
+          "sender": "瓦拉英语-尼克老师",
+          "content": "好嘞哥我问问",
+          "msg_type": "text",
+          "media_url": "",
+          "time": "2026-06-08 16:58:56"
+        },
+        {
+          "sender": "丹咪尼🌹",
+          "content": "[聊天记录] 王欢与六六妈🍭（私信回复慢）的聊天记录\n六六妈🍭（私信回复慢）: [视频]\n六六妈🍭（私信回复慢）: 我重新下载也不好用",
+          "msg_type": "link",
+          "media_url": "",
+          "time": "2026-06-08 16:59:28"
+        },
+        {
+          "sender": "丹咪尼🌹",
+          "content": "13898429304， @.oO(王_计)Oo. 手机号来啦 辛苦您看看\n  ↳ 回复 丹咪尼🌹: <msg><appmsg appid=\"\" sdkver=\"0\"><title>王欢与六六妈🍭（私信回复慢）的聊天记录</title><des>六六妈🍭（私信回复慢）: [视频]\n六六妈🍭（私信回复慢）: 我重新下载也不好用</des><action></action><type>19</type><showtype>...",
+          "msg_type": "link",
+          "media_url": "",
+          "time": "2026-06-08 17:45:45"
+        },
+        {
+          "sender": "丹咪尼🌹",
+          "content": "@八哥-16619720408 老师辛苦看下这个问题 怎么半",
+          "msg_type": "text",
+          "media_url": "",
+          "time": "2026-06-08 16:59:36"
+        },
+        {
+          "sender": "嘿哈",
+          "content": "不点重新继续，点击重新开始也会这样么？",
+          "msg_type": "text",
+          "media_url": "",
+          "time": "2026-06-08 17:00:28"
+        },
+        {
+          "sender": "丹咪尼🌹",
+          "content": "用户不想点重新开始，不想重新学，老师 @八哥-16619720408\n  ↳ 回复 八哥-16619720408: 不点重新继续，点击重新开始也会这样么？",
+          "msg_type": "link",
+          "media_url": "",
+          "time": "2026-06-08 17:23:31"
+        },
+        {
+          "sender": ".oO(王_计)Oo.",
+          "content": "发一下用户手机号\n  ↳ 回复 丹咪尼🌹: <msg><appmsg appid=\"\" sdkver=\"0\"><title>用户不想点重新开始，不想重新学，老师 @八哥-16619720408</title><des></des><action></action><type>57</type><showtype>0</showtype><soundtype>0<...",
+          "msg_type": "link",
+          "media_url": "",
+          "time": "2026-06-08 17:27:08"
+        }
+      ]
+    },
+    {
+      "index": 6,
+      "_idx": 6,
+      "cluster_id": "6675937884271744367",
+      "location": {
+        "端": "未知",
+        "环节": "未知",
+        "课程": "",
+        "角色/组件": ""
+      },
+      "priority": "P2",
+      "priority_detail": "",
+      "category": "其他问题",
+      "conclusion": "**当前问题排查结论：** 暂无结论排查中",
+      "messages": [
+        {
+          "sender": "嘿哈",
+          "content": "这个？",
+          "msg_type": "text",
+          "media_url": "",
+          "time": "2026-06-08 17:36:11"
+        },
+        {
+          "sender": "瓦拉英语-尼克老师",
+          "content": "@八哥-16619720408 对，哥\n  ↳ 回复 嘿哈: 这个？",
+          "msg_type": "link",
+          "media_url": "",
+          "time": "2026-06-08 18:12:45"
+        }
+      ]
+    }
+  ]
+}