diff --git a/data/last_wechat_sync_id b/data/last_wechat_sync_id index e8d0f83..1de5166 100644 --- a/data/last_wechat_sync_id +++ b/data/last_wechat_sync_id @@ -1 +1 @@ -2031 +2063 diff --git a/output/daily_feedback/ai_descriptions_feishu_2026-06-08.json b/output/daily_feedback/ai_descriptions_feishu_2026-06-08.json new file mode 100644 index 0000000..c93ae21 --- /dev/null +++ b/output/daily_feedback/ai_descriptions_feishu_2026-06-08.json @@ -0,0 +1,29 @@ +{ + "date": "2026-06-08", + "descriptions": [ + { + "index": 1, + "description": "在AIR2设备上,视频播放的最后两秒出现闪退,重新下载后问题依然存在。" + }, + { + "index": 2, + "description": "苹果平板用户更新应用后,卡在界面无法操作,重启应用无效。" + }, + { + "index": 3, + "description": "在移动端进入某个页面后无法正相关人员出,只能通过删除后台进相关人员强制关闭应用。" + }, + { + "index": 4, + "description": "相关人员提供的用户账号18363536737经核实为商务账号。" + }, + { + "index": 5, + "description": "无明确问题" + }, + { + "index": 6, + "description": "无明确问题" + } + ] +} \ No newline at end of file diff --git a/output/daily_feedback/ai_descriptions_wechat_2026-06-08.json b/output/daily_feedback/ai_descriptions_wechat_2026-06-08.json new file mode 100644 index 0000000..d5567bf --- /dev/null +++ b/output/daily_feedback/ai_descriptions_wechat_2026-06-08.json @@ -0,0 +1,81 @@ +{ + "date": "2026-06-08", + "descriptions": [ + { + "index": 1, + "description": "在苹果平板上,用户更新完应用后出现一直卡住无法操作的问题。" + }, + { + "index": 2, + "description": "望远鲸场景中角色卡住不动" + }, + { + "index": 3, + "description": "用户在望远鲸设备上进入课相关人员卡住无法操作。" + }, + { + "index": 4, + "description": "无明确问题" + }, + { + "index": 5, + "description": "无明确问题" + }, + { + "index": 6, + "description": "在移动端某个页面无法正相关人员出,只能强制关闭应用后台进程。" + }, + { + "index": 7, + "description": "无明确问题" + }, + { + "index": 8, + "description": "无明确问题" + }, + { + "index": 9, + "description": "无明确问题" + }, + { + "index": 10, + "description": "后台查询账号18363536737时显示为商务账号而非用户账号。" + }, + { + "index": 11, + "description": "商务账号未通过关卡时无法正相关人员用相关功能" + }, + { + "index": 12, + "description": "学习视频在iPad AIR2上播放至最后两秒时闪退,且重新下载后问题依旧。" + }, + { + "index": 13, + "description": "游戏在卸载重装后卡在封面无法进入,此前存在闪退问题。" + }, + { + "index": 14, + "description": "无明确问题" + }, + { + "index": 15, + "description": "无明确问题" + }, + { + "index": 16, + "description": "学而思学习机端系统一直加载无法进入,卸载重装后仍卡在启动界面。" + }, + { + "index": 17, + "description": "用户进入课相关人员界面一直卡住,卸载重装后问题依旧存在。" + }, + { + "index": 18, + "description": "无明确问题" + }, + { + "index": 19, + "description": "游戏无法进入关卡,不确定是所有关卡还是仅最新课程" + } + ] +} \ No newline at end of file diff --git a/output/daily_feedback/cluster_context_2026-06-08.json b/output/daily_feedback/cluster_context_2026-06-08.json new file mode 100644 index 0000000..351bda6 --- /dev/null +++ b/output/daily_feedback/cluster_context_2026-06-08.json @@ -0,0 +1,311 @@ +{ + "date": "2026-06-08", + "total_clusters": 6, + "clusters": [ + { + "index": 1, + "_idx": 1, + "cluster_id": "4265551721015433998", + "location": { + "端": "iPad", + "环节": "未知", + "课程": "", + "角色/组件": "" + }, + "priority": "P2", + "priority_detail": "", + "category": "其他问题", + "conclusion": "**当前问题排查结论:** 暂无结论排查中", + "messages": [ + { + "sender": "瓦拉英语-尼克老师", + "content": "苹果平板,用户更新完一直卡在这动不了", + "msg_type": "text", + "media_url": "", + "time": "2026-06-08 12:06:11" + }, + { + "sender": "嘿哈", + "content": "@瓦拉英语-尼克老师 这个用户的设备信息发一下吧,是ipad 几,我这边后台没有看到他登录成功过\n ↳ 回复 瓦拉英语-尼克老师: 苹果平板,用户更新完一直卡在这动不了", + "msg_type": "link", + "media_url": "", + "time": "2026-06-08 16:48:27" + }, + { + "sender": "瓦拉英语-尼克老师", + "content": "[视频] 15秒 size:3237246", + "msg_type": "video", + "media_url": "", + "time": "2026-06-08 12:06:11" + }, + { + "sender": ".oO(王_计)Oo.", + "content": "重启应用还是这样么?\n提供一下用户 手机号", + "msg_type": "text", + "media_url": "", + "time": "2026-06-08 12:21:14" + }, + { + "sender": "瓦拉英语-尼克老师", + "content": "@.oO(王_计)Oo. 重启还是这样的老师\n ↳ 回复 .oO(王_计)Oo.: 重启应用还是这样么?\n提供一下用户 手机号", + "msg_type": "link", + "media_url": "", + "time": "2026-06-08 16:37:29" + }, + { + "sender": ".oO(王_计)Oo.", + "content": "@瓦拉英语-尼克老师 让用户删包重装一下吧~", + "msg_type": "text", + "media_url": "", + "time": "2026-06-08 16:48:22" + }, + { + "sender": "嘿哈", + "content": "@kevin  @.oO(王_计)Oo. 两位大佬看一下有没有什么方案解决一下", + "msg_type": "text", + "media_url": "", + "time": "2026-06-08 17:24:35" + }, + { + "sender": "瓦拉英语-尼克老师", + "content": "13726743667", + "msg_type": "text", + "media_url": "", + "time": "2026-06-08 12:32:38" + }, + { + "sender": "嘿哈", + "content": "这个用户我这看貌似不是一个付费用户吧?\n ↳ 回复 瓦拉英语-尼克老师: 13726743667", + "msg_type": "link", + "media_url": "", + "time": "2026-06-08 16:51:57" + } + ] + }, + { + "index": 2, + "_idx": 2, + "cluster_id": "213601797745063364", + "location": { + "端": "未知", + "环节": "未知", + "课程": "", + "角色/组件": "" + }, + "priority": "P2", + "priority_detail": "", + "category": "其他问题", + "conclusion": "**当前问题排查结论:** 暂无结论排查中", + "messages": [ + { + "sender": "加一车香菜", + "content": "[图片] a640ca6f95fbad4cf792f9aee32a427f size:70248", + "msg_type": "image", + "media_url": "", + "time": "2026-06-08 16:24:20" + }, + { + "sender": "加一车香菜", + "content": "然后到这个页面就退不出去了 只能删后台\n ↳ 回复 加一车香菜: 王欢与六六妈🍭(私信回复慢)的聊天记录六六妈🍭(私信回复慢): [视频]\n六六妈🍭(私信回复慢): 我重新下载也不好用19...", + "msg_type": "link", + "media_url": "", + "time": "2026-06-08 17:45:45" + }, + { + "sender": "丹咪尼🌹", + "content": "@八哥-16619720408 老师辛苦看下这个问题 怎么半", + "msg_type": "text", + "media_url": "", + "time": "2026-06-08 16:59:36" + }, + { + "sender": "嘿哈", + "content": "不点重新继续,点击重新开始也会这样么?", + "msg_type": "text", + "media_url": "", + "time": "2026-06-08 17:00:28" + }, + { + "sender": "丹咪尼🌹", + "content": "用户不想点重新开始,不想重新学,老师 @八哥-16619720408\n ↳ 回复 八哥-16619720408: 不点重新继续,点击重新开始也会这样么?", + "msg_type": "link", + "media_url": "", + "time": "2026-06-08 17:23:31" + }, + { + "sender": ".oO(王_计)Oo.", + "content": "发一下用户手机号\n ↳ 回复 丹咪尼🌹: 用户不想点重新开始,不想重新学,老师 @八哥-166197204085700<...", + "msg_type": "link", + "media_url": "", + "time": "2026-06-08 17:27:08" + } + ] + }, + { + "index": 6, + "_idx": 6, + "cluster_id": "6675937884271744367", + "location": { + "端": "未知", + "环节": "未知", + "课程": "", + "角色/组件": "" + }, + "priority": "P2", + "priority_detail": "", + "category": "其他问题", + "conclusion": "**当前问题排查结论:** 暂无结论排查中", + "messages": [ + { + "sender": "嘿哈", + "content": "这个?", + "msg_type": "text", + "media_url": "", + "time": "2026-06-08 17:36:11" + }, + { + "sender": "瓦拉英语-尼克老师", + "content": "@八哥-16619720408 对,哥\n ↳ 回复 嘿哈: 这个?", + "msg_type": "link", + "media_url": "", + "time": "2026-06-08 18:12:45" + } + ] + } + ] +} \ No newline at end of file diff --git a/output/daily_feedback/飞书反馈_2026-06-09.xlsx b/output/daily_feedback/飞书反馈_2026-06-09.xlsx new file mode 100644 index 0000000..cf47d58 Binary files /dev/null and b/output/daily_feedback/飞书反馈_2026-06-09.xlsx differ