auto backup 2026-06-18 08:10:01
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@ -34,3 +34,4 @@
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{"type":"memory.recall.recorded","timestamp":"2026-06-02T06:49:17.685Z","query":"小编 群聊 身份 open_id","resultCount":1,"results":[{"path":"memory/2026-04-18.md","startLine":1,"endLine":5,"score":1}]}
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{"type":"memory.recall.recorded","timestamp":"2026-06-03T02:09:30.724Z","query":"小葵小葵群 chat_id 用户反馈发送","resultCount":1,"results":[{"path":"memory/2026-04-18.md","startLine":1,"endLine":5,"score":1}]}
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{"type":"memory.recall.recorded","timestamp":"2026-06-05T02:12:53.027Z","query":"今天用户反馈发送 飞书微信 小葵小葵群","resultCount":6,"results":[{"path":"memory/2026-05-07.md","startLine":142,"endLine":175,"score":1},{"path":"memory/2026-05-07.md","startLine":86,"endLine":116,"score":1},{"path":"memory/2026-05-07.md","startLine":73,"endLine":91,"score":1},{"path":"memory/2026-05-07.md","startLine":46,"endLine":78,"score":1},{"path":"memory/2026-05-07.md","startLine":23,"endLine":50,"score":1},{"path":"memory/2026-05-07.md","startLine":1,"endLine":28,"score":1}]}
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{"type":"memory.recall.recorded","timestamp":"2026-06-17T10:48:17.775Z","query":"微信 P0 实时告警 detect_p0_wechat crash","resultCount":5,"results":[{"path":"memory/2026-05-26.md","startLine":1,"endLine":24,"score":1},{"path":"memory/2026-05-25.md","startLine":21,"endLine":42,"score":1},{"path":"memory/2026-05-25.md","startLine":38,"endLine":44,"score":1},{"path":"memory/2026-05-27.md","startLine":22,"endLine":43,"score":1},{"path":"memory/2026-05-22.md","startLine":129,"endLine":158,"score":1}]}
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@ -1,6 +1,6 @@
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@ -912,13 +912,13 @@
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"endLine": 42,
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"source": "memory",
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"snippet": "- `update_summary_doc_as_children()` 默认 title_prefix 从 `\"\"` 改为 `\"飞书-\"` - `create_child_doc()` 日期提取兼容 `飞书-` / `微信-` 前缀 - `dispatch_summary_to_chat()` 消息标题和链接同步更新 - `get_today_doc_obj_token()`、`--apply-ai` 路径、步骤7分发 的标题格式全部更新 ### 补跑历史数据 - 飞书 5/22（3条）、5/23（1条）AI归纳回写成功 + 自动分发到群聊 - 飞书 5/24：当天无飞书群新数据，跳过 - 微信 5/22（23条）、5/23（13条）、5/24（29条）AI归纳回写成功 + 自动分发 ### 知识库文档重命名 - 13个飞书历史文档（5/6-5/23）从 `{date} 问题反馈` 重命名为 `飞书-{date} 用户反馈问题归纳` ## 新增逻辑：飞书/微信文档标题渠道区分 - [刘新玉需求] 飞书文档标题加 `飞书-` 前缀以便与微信区分 - 飞书格式：`飞书-{date} 用户反馈问题归纳` - 微信格式：保持 `微信-{date} 问题反馈`（由 `sync_wechat_feedback.py` 传入 `title_prefix=\"微信-\"`） - `update_summary_doc_as_children()` 默认 `title_prefix=\"飞书-\"`，微信调用时显式覆盖为 `\"微信-\"` - `create_child_doc()` 日期提取已兼",
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"recallCount": 7,
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"recallCount": 8,
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"maxScore": 1,
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"firstRecalledAt": "2026-05-25T07:11:25.527Z",
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],
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"recallDays": [
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"2026-05-25",
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"2026-05-26",
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"2026-06-01",
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"2026-06-02"
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"2026-06-02",
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"2026-06-17"
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],
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"conceptTags": [
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"update-summary-doc-as-children",
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@ -952,13 +954,13 @@
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"endLine": 44,
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"source": "memory",
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"snippet": "- `update_summary_doc_as_children()` 默认 `title_prefix=\"飞书-\"`，微信调用时显式覆盖为 `\"微信-\"` - `create_child_doc()` 日期提取已兼容两种前缀（strip `飞书-` 或 `微信-` 再解析） ## 注意事项 - 今天（5/25）的反馈数据将在明天 10:00 正常走全流程 - `ai_summarize_feedback.py` 中 `apply_descriptions` 修复后需注意：微信渠道需要 `--date` 参数，飞书渠道 `--date` 可选",
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"recallCount": 7,
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"recallCount": 8,
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"dailyCount": 0,
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"groundedCount": 0,
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"totalScore": 7,
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"totalScore": 8,
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"maxScore": 1,
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"firstRecalledAt": "2026-05-25T07:11:25.527Z",
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"lastRecalledAt": "2026-06-02T06:49:10.085Z",
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"lastRecalledAt": "2026-06-17T10:48:17.775Z",
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"bc1ed8fedd00",
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"927d0719ac4d",
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"35e4329ea912",
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"52ecc24c3e06",
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"7acf4444a34f"
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],
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"recallDays": [
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"2026-05-25",
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"2026-05-26",
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"2026-06-01",
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"2026-06-02"
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"2026-06-02",
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"2026-06-17"
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],
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"conceptTags": [
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"update-summary-doc-as-children",
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@ -992,13 +996,13 @@
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"endLine": 158,
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"source": "memory",
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"snippet": "- 步骤2：姓氏 + 1个中文字符模式匹配，排除内容词白名单（文件/资源/游戏/动画/设计等50+词） - 替换为\"相关人员\" ### 修复效果（簇 #7） | 修复前 | 修复后 | |--------|--------| | \"角色江涛的spine动画中，眼睛设计应为睁开但实际显示为闭眼。\" | \"Spine动画中角色眼睛呈现闭眼状态，与设计不符。\" | ## 刘新玉 - 反馈流程完整概览（5/22 12:00） ### 全链路三层架构 ``` 采集层 → 每5分钟(飞书群同步) / 每分钟(微信群导出+P0检测) 汇总层 → 每天 10:00(飞书) 10:02(微信) 聚类+归纳+写入知识库 AI层 → 每天 10:05(飞书) 10:07(微信) DeepSeek生成描述+回写+分发群聊 ``` ### 时间线 | 时间 | 飞书 | 微信 | |------|------|------| | 10:00 | sync_feishu_feedback (占位符,不分发) | — | | 10:02 | — | sync_wechat_feedback (占位符,不分发) | | 10:05 | ai_summarize_feedback (回写+分发) | — | | 10:07 | — | ai_summarize_feedback --channel wechat (回写+分发) | ## 刘新玉 - 微信反馈同步系统搭建（5/22 下午） ### 背景 刘新玉要求微信用户反馈流程与飞书一致（收集→整理→归纳→分发），之前微信只有 M",
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"recallCount": 7,
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"recallCount": 8,
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"dailyCount": 0,
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"groundedCount": 0,
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"totalScore": 7,
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"totalScore": 8,
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"maxScore": 1,
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"firstRecalledAt": "2026-05-25T07:11:25.527Z",
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"lastRecalledAt": "2026-06-02T06:49:10.085Z",
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@ -1006,13 +1010,15 @@
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"bc1ed8fedd00",
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"927d0719ac4d",
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"52ecc24c3e06",
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],
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"recallDays": [
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"2026-05-25",
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"2026-05-26",
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"2026-06-01",
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"2026-06-02"
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"2026-06-02",
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"2026-06-17"
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],
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"conceptTags": [
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"文件/资源/游戏/动画/设计等50",
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@ -1125,23 +1131,25 @@
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"endLine": 24,
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"source": "memory",
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"snippet": "# 2026-05-26 工作日志 ## 刘新玉 - 微信/飞书问题汇总分发排查与修复 ### 问题 刘新玉询问是否向\"小葵小葵\"群发送了昨天（5/25）的问题汇总。 ### 排查结果 - **飞书 5/25**：「内容测试问题反馈」群昨天无新消息，飞书 crontab 10:00 输出 `✅ 无新数据，无需同步`，无需分发 - **微信 5/25**：数据库有 17 条消息，但大部分是单条消息，仅 1 个有效簇（≥2条），AI 归纳为\"无明确问题\"，属于无效反馈 ### 修复的 Bug（均在本次会话中修复） **Bug 1：`sync_wechat_feedback.py` 文档标题不匹配** - 文件：`scripts/sync_wechat_feedback.py` - 问题：`--apply-ai` 路径搜索子文档时标题为 `微信-{date} 问题反馈`，但实际创建的是 `微信-{date} 用户反馈问题归纳`，导致创建后找不到文档 - 修复：两处标题改为 `微信-{date} 用户反馈问题归纳`（apply-ai 路径 + 步骤7分发路径） **Bug 2：`dispatch_summary_to_chat` 标题前缀** - 文件：`skills/feishu-feedback-sync/scripts/sync_feishu_feedback.py` - 问题：title 硬编码 `飞书-{day_label}`，微信调用时 day_label 已含 `微信-` 前缀，导致出现 `飞书-微信-{date}` 双重前缀 - 修复：检测 day_labe",
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"recallCount": 5,
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"recallCount": 6,
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"dailyCount": 0,
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"groundedCount": 0,
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"totalScore": 5,
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"totalScore": 6,
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"maxScore": 1,
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"firstRecalledAt": "2026-06-01T02:51:24.899Z",
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"lastRecalledAt": "2026-06-02T06:49:10.085Z",
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"lastRecalledAt": "2026-06-17T10:48:17.775Z",
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"queryHashes": [
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"52ecc24c3e06",
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],
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"recallDays": [
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"2026-06-01",
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"2026-06-02"
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"2026-06-02",
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"2026-06-17"
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],
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"conceptTags": [
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"微信/飞书问题汇总分发排查与修复",
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@ -1161,19 +1169,21 @@
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"endLine": 43,
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"source": "memory",
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"snippet": "| 微信 | `--skip-dispatch` → 不分发 | `--apply-ai` → 替换占位符+分发 | 微信依赖 AI 归纳成功才能分发，飞书双重分发（占位符+AI）。 ### 5月26日反馈概况 - 飞书：17条消息，3个问题簇（2个有效：录音识别率低、飞船音乐不保存） - 微信：27条消息，14个问题簇（4个有效：飞船音乐、录音识别、音频无法播放、AI回复无关语句） ### 后续注意 - 删除/修改 `ai_summarize_feedback.py` 后需清理 `__pycache__`，否则缓存版本可能落后于源码 ## P0 实时检测去重修复 [刘新玉反馈] ### 问题 微信 `detect_p0_wechat.py` 每分钟扫描最近120分钟消息，同一个问题因讨论线程持续生长，`sort_threads` 聚类每次产生不同消息集合，导致： - 不同次的聚类有不同的 `cluster_signature`（基于 `sorted(message_ids)` MD5） - 去重完全失效，同一问题被重复推送（今天2个真实问题各推了3次 = 6次） ### 修复 在 `detect_p0_wechat.py` 和 `detect_p0_realtime.py` 中增加**内容语义去重**： 1. 新增 `cluster_content_fingerprint()`：拼接簇内前5条有意义消息作为内容指纹 + 发送人集合 + 小时粒度时间窗口 2. 新增 `is_duplicate_p0()`：基于内容相似度（Jaccard）+ 发送人重叠 + 时间窗口",
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"recallCount": 2,
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"recallCount": 3,
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"dailyCount": 0,
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"groundedCount": 0,
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"totalScore": 2,
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"totalScore": 3,
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"maxScore": 1,
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"firstRecalledAt": "2026-06-01T02:51:24.899Z",
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"lastRecalledAt": "2026-06-01T04:05:41.997Z",
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"lastRecalledAt": "2026-06-17T10:48:17.775Z",
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"queryHashes": [
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"b36cfa790039",
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"35e4329ea912",
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],
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"recallDays": [
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"2026-06-01"
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"2026-06-01",
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"2026-06-17"
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],
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"conceptTags": [
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"skip-dispatch",
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33
output/daily_feedback/ai_descriptions_feishu_2026-06-16.json
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33
output/daily_feedback/ai_descriptions_feishu_2026-06-16.json
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{
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"date": "2026-06-16",
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"descriptions": [
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{
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"index": 1,
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"description": "荣耀平板设备上无法安装软件，具体设备型号和故障表现待相关人员进行确认。"
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},
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{
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"index": 2,
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"description": "荣耀平板在应用宝中无法搜索到瓦拉英语应用。"
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},
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{
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"index": 3,
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"description": "用户在应用宝中搜索瓦拉英语APP时搜索不到。"
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},
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{
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"index": 4,
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"description": "荣耀平板在应用市场无法搜索到瓦拉英语和应用宝，且直接安装APK文件也未能成功。"
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},
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{
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"index": 5,
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"description": "无明确问题"
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},
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{
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"index": 6,
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"description": "小相关人员习机端下载安装包时提示“正在进行内部优化，暂停下载功能”，导致用户无法安装应用。"
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},
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{
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"index": 7,
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"description": "荣耀平板和小相关人员习机端无法安装应用"
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}
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]
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}
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81
output/daily_feedback/ai_descriptions_wechat_2026-06-16.json
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81
output/daily_feedback/ai_descriptions_wechat_2026-06-16.json
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{
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"date": "2026-06-16",
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"descriptions": [
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{
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"index": 1,
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"description": "无明确问题"
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},
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{
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"index": 2,
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"description": "用户在删除原有课相关人员重新创建后，已完成的三节课学习进度丢失，上线后课相关人员示从头开始。"
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},
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{
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"index": 3,
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"description": "无明确问题"
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},
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{
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"index": 4,
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"description": "后台在用户删除课相关人员未同步更新角色相关数据，导致显示信息不正确。"
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},
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{
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"index": 5,
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"description": "荣耀平板无法安装某软件，具体原因待确认。"
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},
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{
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"index": 6,
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"description": "荣耀平板通过应用宝搜索不到瓦拉英语"
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},
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{
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"index": 7,
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"description": "家长在应用宝中搜索不到瓦拉英语APP"
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},
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{
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"index": 8,
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"description": "荣耀平板在应用市场搜索不到应用宝和瓦拉英语，且提供APK安装包后仍无法安装。"
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},
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{
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"index": 9,
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"description": "在步步相关人员习机上搜索和下载APP时，客户反映无法搜到。"
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},
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{
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"index": 10,
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"description": "无明确问题"
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},
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{
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"index": 11,
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"description": "无明确问题"
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},
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{
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"index": 12,
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||||
"description": "无明确问题"
|
||||
},
|
||||
{
|
||||
"index": 13,
|
||||
"description": "无明确问题"
|
||||
},
|
||||
{
|
||||
"index": 14,
|
||||
"description": "无明确问题"
|
||||
},
|
||||
{
|
||||
"index": 15,
|
||||
"description": "无明确问题"
|
||||
},
|
||||
{
|
||||
"index": 16,
|
||||
"description": "部分用户反馈安装包下载时提示“正在进行内部优化，暂停下载功能”，导致无法下载。"
|
||||
},
|
||||
{
|
||||
"index": 17,
|
||||
"description": "荣耀平板设备上无法安装应用的问题"
|
||||
},
|
||||
{
|
||||
"index": 18,
|
||||
"description": "在平板投屏至电视时，口语快答环节无法收音，其他环节正常。"
|
||||
},
|
||||
{
|
||||
"index": 19,
|
||||
"description": "希沃V1投屏到电视时，核心互动对话环节无法收音，但跟读环节可正相关人员音。"
|
||||
}
|
||||
]
|
||||
}
|
||||
342
output/daily_feedback/cluster_context_2026-06-16.json
Normal file
342
output/daily_feedback/cluster_context_2026-06-16.json
Normal file
@ -0,0 +1,342 @@
|
||||
{
|
||||
"date": "2026-06-16",
|
||||
"total_clusters": 7,
|
||||
"clusters": [
|
||||
{
|
||||
"index": 1,
|
||||
"_idx": 1,
|
||||
"cluster_id": "7722577324374442850",
|
||||
"location": {
|
||||
"端": "未知",
|
||||
"环节": "未知",
|
||||
"课程": "",
|
||||
"角色/组件": ""
|
||||
},
|
||||
"priority": "P2",
|
||||
"priority_detail": "",
|
||||
"category": "其他问题",
|
||||
"conclusion": "**当前问题排查结论：** 暂无结论排查中",
|
||||
"messages": [
|
||||
{
|
||||
"sender": "瓦拉英语-花花班班（早10晚7-周末休息）",
|
||||
"content": "辛苦看下这个学员下载问题\n ↳ 回复 花花老师: 18006470355老师学员用的荣耀平板无法安装软件，辛苦看下",
|
||||
"msg_type": "link",
|
||||
"media_url": "",
|
||||
"time": "2026-06-16 15:49:23"
|
||||
},
|
||||
{
|
||||
"sender": "嘿哈",
|
||||
"content": "@其实我是喷🔥龙 龙哥，辛苦看一下\n ↳ 回复 瓦拉英语-花花班主任（早10晚7）: <msg><appmsg appid=\"\" sdkver=\"0\"><title>辛苦看下这个学员下载问题</title><des></des><action></action><type>57</type><showtype>0</showtype><soundtype>0</soundtype><mediatagna...",
|
||||
"msg_type": "link",
|
||||
"media_url": "",
|
||||
"time": "2026-06-16 15:51:18"
|
||||
},
|
||||
{
|
||||
"sender": "其实我是喷🔥龙",
|
||||
"content": "@瓦拉英语-花花班班 具体什么型号的设备，无法安装是应用市场搜索不到还是啥？问题具体点哈\n ↳ 回复 瓦拉英语-花花班主任（早10晚7）: <msg><appmsg appid=\"\" sdkver=\"0\"><title>辛苦看下这个学员下载问题</title><des></des><action></action><type>57</type><showtype>0</showtype><soundtype>0</soundtype><mediatagna...",
|
||||
"msg_type": "link",
|
||||
"media_url": "",
|
||||
"time": "2026-06-16 15:55:59"
|
||||
}
|
||||
]
|
||||
},
|
||||
{
|
||||
"index": 2,
|
||||
"_idx": 2,
|
||||
"cluster_id": "1936180123735978135",
|
||||
"location": {
|
||||
"端": "未知",
|
||||
"环节": "未知",
|
||||
"课程": "",
|
||||
"角色/组件": ""
|
||||
},
|
||||
"priority": "P2",
|
||||
"priority_detail": "",
|
||||
"category": "其他问题",
|
||||
"conclusion": "**当前问题排查结论：** 暂无结论排查中",
|
||||
"messages": [
|
||||
{
|
||||
"sender": "瓦拉英语-花花班班（早10晚7-周末休息）",
|
||||
"content": "荣耀平板下载应用宝以后搜不到瓦拉英语",
|
||||
"msg_type": "text",
|
||||
"media_url": "",
|
||||
"time": "2026-06-16 15:58:37"
|
||||
},
|
||||
{
|
||||
"sender": "其实我是喷🔥龙",
|
||||
"content": "荣耀应用市场可以直接搜到瓦拉英语呀\n ↳ 回复 瓦拉英语-花花班主任（早10晚7）: 荣耀平板下载应用宝以后搜不到瓦拉英语",
|
||||
"msg_type": "link",
|
||||
"media_url": "",
|
||||
"time": "2026-06-16 16:00:01"
|
||||
},
|
||||
{
|
||||
"sender": "瓦拉英语-花花班班（早10晚7-周末休息）",
|
||||
"content": "k具体型号家长说需要晚上回家看下",
|
||||
"msg_type": "text",
|
||||
"media_url": "",
|
||||
"time": "2026-06-16 15:58:54"
|
||||
},
|
||||
{
|
||||
"sender": "其实我是喷🔥龙",
|
||||
"content": "为啥要走应用宝",
|
||||
"msg_type": "text",
|
||||
"media_url": "",
|
||||
"time": "2026-06-16 16:00:17"
|
||||
}
|
||||
]
|
||||
},
|
||||
{
|
||||
"index": 3,
|
||||
"_idx": 3,
|
||||
"cluster_id": "3591220092092827732",
|
||||
"location": {
|
||||
"端": "未知",
|
||||
"环节": "未知",
|
||||
"课程": "",
|
||||
"角色/组件": ""
|
||||
},
|
||||
"priority": "P2",
|
||||
"priority_detail": "",
|
||||
"category": "其他问题",
|
||||
"conclusion": "**当前问题排查结论：** 暂无结论排查中",
|
||||
"messages": [
|
||||
{
|
||||
"sender": "瓦拉英语-花花班班（早10晚7-周末休息）",
|
||||
"content": "家长说都搜索不到",
|
||||
"msg_type": "text",
|
||||
"media_url": "",
|
||||
"time": "2026-06-16 16:00:31"
|
||||
},
|
||||
{
|
||||
"sender": "其实我是喷🔥龙",
|
||||
"content": "应用宝咱们的app目前正常的",
|
||||
"msg_type": "text",
|
||||
"media_url": "",
|
||||
"time": "2026-06-16 16:00:32"
|
||||
},
|
||||
{
|
||||
"sender": "其实我是喷🔥龙",
|
||||
"content": "她是搜索的全称么？瓦拉英语",
|
||||
"msg_type": "text",
|
||||
"media_url": "",
|
||||
"time": "2026-06-16 16:01:05"
|
||||
}
|
||||
]
|
||||
},
|
||||
{
|
||||
"index": 4,
|
||||
"_idx": 4,
|
||||
"cluster_id": "4714084129173876033",
|
||||
"location": {
|
||||
"端": "未知",
|
||||
"环节": "未知",
|
||||
"课程": "",
|
||||
"角色/组件": "UI"
|
||||
},
|
||||
"priority": "P2",
|
||||
"priority_detail": "",
|
||||
"category": "UI显示类",
|
||||
"conclusion": "**当前问题排查结论：** 暂无结论排查中",
|
||||
"messages": [
|
||||
{
|
||||
"sender": "瓦拉英语-花花班班（早10晚7-周末休息）",
|
||||
"content": "对的",
|
||||
"msg_type": "text",
|
||||
"media_url": "",
|
||||
"time": "2026-06-16 16:01:17"
|
||||
},
|
||||
{
|
||||
"sender": "丹咪尼🌹",
|
||||
"content": "[聊天记录] 城美夏天的聊天记录\n城美夏天: 6953566608637237031 这个买家使用的荣耀平板 搜不到瓦拉英语和应用宝 是什么原因呢\n城美夏天: [图片]\n城美夏天: 这是买家的版本配置\n丹咪尼🌹: 给您发信息了，辛苦您查收下，看能否下载安装包\n丹咪尼🌹: [图片]\n丹咪尼🌹: 亓女士18006470355\n城美夏天: 这个买家反馈还是下载不了呢\n城美夏天: [图片]\n城美夏天: 买家问猿辅导的学习机上有吗\n城美夏天: [视频]",
|
||||
"msg_type": "link",
|
||||
"media_url": "",
|
||||
"time": "2026-06-16 16:04:22"
|
||||
},
|
||||
{
|
||||
"sender": "瓦拉英语-花花班班（早10晚7-周末休息）",
|
||||
"content": "老师这个学员用安装包还是安装不上",
|
||||
"msg_type": "link",
|
||||
"media_url": "",
|
||||
"time": "2026-06-16 20:37:16"
|
||||
},
|
||||
{
|
||||
"sender": "丹咪尼🌹",
|
||||
"content": "在这\n ↳ 回复 丹咪尼🌹: <msg><appmsg appid=\"\" sdkver=\"0\"><title>群聊的聊天记录</title><des>城美夏天: 6953566608637237031 这个买家使用的荣耀平板 搜不到瓦拉英语和应用宝 是什么原因呢\n城美夏天: [图片]\n城美夏天: 这是买家的版本配置\n丹咪尼🌹:</des><acti...",
|
||||
"msg_type": "link",
|
||||
"media_url": "",
|
||||
"time": "2026-06-16 16:04:35"
|
||||
},
|
||||
{
|
||||
"sender": "其实我是喷🔥龙",
|
||||
"content": "[图片] 3d393e426b684684aa0c9bfd19da0ec4 size:818034",
|
||||
"msg_type": "image",
|
||||
"media_url": "",
|
||||
"time": "2026-06-16 16:06:02"
|
||||
},
|
||||
{
|
||||
"sender": "其实我是喷🔥龙",
|
||||
"content": "这个是应用宝的截图，应用宝有的呀",
|
||||
"msg_type": "text",
|
||||
"media_url": "",
|
||||
"time": "2026-06-16 16:06:18"
|
||||
},
|
||||
{
|
||||
"sender": "丹咪尼🌹",
|
||||
"content": "[视频] 50秒 rawmd5:f2580421e3b11d7b273c870aa4fd45d3 size:4269419",
|
||||
"msg_type": "video",
|
||||
"media_url": "",
|
||||
"time": "2026-06-16 16:06:41"
|
||||
},
|
||||
{
|
||||
"sender": "瓦拉英语-花花班班（早10晚7-周末休息）",
|
||||
"content": "[视频] 50秒 size:7816190",
|
||||
"msg_type": "video",
|
||||
"media_url": "",
|
||||
"time": "2026-06-16 16:06:48"
|
||||
},
|
||||
{
|
||||
"sender": "丹咪尼🌹",
|
||||
"content": "不知道为啥用户再设备上的应用市场搜不到，下载应用宝还是搜不到",
|
||||
"msg_type": "text",
|
||||
"media_url": "",
|
||||
"time": "2026-06-16 16:07:07"
|
||||
},
|
||||
{
|
||||
"sender": "其实我是喷🔥龙",
|
||||
"content": "给他APK包解决了么",
|
||||
"msg_type": "text",
|
||||
"media_url": "",
|
||||
"time": "2026-06-16 16:08:41"
|
||||
},
|
||||
{
|
||||
"sender": "丹咪尼🌹",
|
||||
"content": "发过了，用户说不行。 @瓦拉英语-花花班主任（早10晚7） 用户有没有说打开安装包显示啥的？",
|
||||
"msg_type": "text",
|
||||
"media_url": "",
|
||||
"time": "2026-06-16 16:22:55"
|
||||
},
|
||||
{
|
||||
"sender": "瓦拉英语-花花班班（早10晚7-周末休息）",
|
||||
"content": "没有呢，说晚上回家试试",
|
||||
"msg_type": "text",
|
||||
"media_url": "",
|
||||
"time": "2026-06-16 16:29:41"
|
||||
}
|
||||
]
|
||||
},
|
||||
{
|
||||
"index": 5,
|
||||
"_idx": 5,
|
||||
"cluster_id": "8307594413454237084",
|
||||
"location": {
|
||||
"端": "未知",
|
||||
"环节": "未知",
|
||||
"课程": "",
|
||||
"角色/组件": ""
|
||||
},
|
||||
"priority": "P2",
|
||||
"priority_detail": "",
|
||||
"category": "其他问题",
|
||||
"conclusion": "**当前问题排查结论：** 暂无结论排查中",
|
||||
"messages": [
|
||||
{
|
||||
"sender": "其实我是喷🔥龙",
|
||||
"content": "好的",
|
||||
"msg_type": "text",
|
||||
"media_url": "",
|
||||
"time": "2026-06-16 18:30:37"
|
||||
},
|
||||
{
|
||||
"sender": "丹咪尼🌹",
|
||||
"content": "@其实我是喷🔥龙 辛苦看下，这个还能有啥解决办法不",
|
||||
"msg_type": "text",
|
||||
"media_url": "",
|
||||
"time": "2026-06-16 20:43:59"
|
||||
}
|
||||
]
|
||||
},
|
||||
{
|
||||
"index": 6,
|
||||
"_idx": 6,
|
||||
"cluster_id": "2041747115466568777",
|
||||
"location": {
|
||||
"端": "未知",
|
||||
"环节": "未知",
|
||||
"课程": "",
|
||||
"角色/组件": ""
|
||||
},
|
||||
"priority": "P2",
|
||||
"priority_detail": "",
|
||||
"category": "其他问题",
|
||||
"conclusion": "**当前问题排查结论：** 暂无结论排查中",
|
||||
"messages": [
|
||||
{
|
||||
"sender": "瓦拉英语-花花班班（早10晚7-周末休息）",
|
||||
"content": "[聊天记录] 稳稳的幸福和瓦拉英语-花花班主任（早10晚7）\n稳稳的幸福: 你好，还是不能下载\n稳稳的幸福: 你们的优化什么时候结束啊\n稳稳的幸福: 这个安装包说正在进行内部优化，暂停下载功能",
|
||||
"msg_type": "link",
|
||||
"media_url": "",
|
||||
"time": "2026-06-16 20:36:26"
|
||||
},
|
||||
{
|
||||
"sender": "嘿哈",
|
||||
"content": "@点心老师 这个有截图么？\n ↳ 回复 瓦拉英语-花花班主任（早10晚7）: <msg><appmsg><title>稳稳的幸福和瓦拉英语-花花班主任（早10晚7）</title><type>19</type><url>https://support.weixin.qq.com/cgi-bin/mmsupport-bin/readtemplate?t=page/favorite_record__...",
|
||||
"msg_type": "link",
|
||||
"media_url": "",
|
||||
"time": "2026-06-16 20:46:22"
|
||||
},
|
||||
{
|
||||
"sender": "瓦拉英语-花花班班（早10晚7-周末休息）",
|
||||
"content": "[聊天记录] 稳稳的幸福和瓦拉英语-花花班主任（早10晚7）\n稳稳的幸福: 这个安装包说正在进行内部优化，暂停下载功能\n稳稳的幸福: 是啊，我这也纳闷，寻求你们的帮助啊\n稳稳的幸福: 小袁学习机你们上架了吗\n瓦拉英语-花花班主任（早10晚7）: \"这个安装包说正在进行内部优化，暂停下载功能\"\n------\n可以截图看下吗\n瓦拉英语-花花班主任（早10晚7）: 学习机的话，也是可以点击我刚才发的安装包安装\n稳稳的幸福: 学习机我试试\n稳稳的幸福: 两个都不行",
|
||||
"msg_type": "link",
|
||||
"media_url": "",
|
||||
"time": "2026-06-16 21:09:37"
|
||||
}
|
||||
]
|
||||
},
|
||||
{
|
||||
"index": 7,
|
||||
"_idx": 7,
|
||||
"cluster_id": "3785226689441846404",
|
||||
"location": {
|
||||
"端": "未知",
|
||||
"环节": "未知",
|
||||
"课程": "",
|
||||
"角色/组件": ""
|
||||
},
|
||||
"priority": "P2",
|
||||
"priority_detail": "",
|
||||
"category": "其他问题",
|
||||
"conclusion": "**当前问题排查结论：** 暂无结论排查中",
|
||||
"messages": [
|
||||
{
|
||||
"sender": "瓦拉英语-花花班班（早10晚7-周末休息）",
|
||||
"content": "另外家长问小袁学习机上架了吗？还有这个设备",
|
||||
"msg_type": "text",
|
||||
"media_url": "",
|
||||
"time": "2026-06-16 20:51:10"
|
||||
},
|
||||
{
|
||||
"sender": "其实我是喷🔥龙",
|
||||
"content": "小袁没有的\n ↳ 回复 瓦拉英语-花花班主任（早10晚7）: 另外家长问小袁学习机上架了吗？还有这个设备",
|
||||
"msg_type": "link",
|
||||
"media_url": "",
|
||||
"time": "2026-06-16 21:24:12"
|
||||
},
|
||||
{
|
||||
"sender": "瓦拉英语-花花班班（早10晚7-周末休息）",
|
||||
"content": "@其实我是喷🔥龙那现在荣耀平板这个怎么可以解决一下呢老师\n ↳ 回复 其实我是喷🔥龙: 小袁没有的",
|
||||
"msg_type": "link",
|
||||
"media_url": "",
|
||||
"time": "2026-06-16 22:09:19"
|
||||
},
|
||||
{
|
||||
"sender": "瓦拉英语-花花班班（早10晚7-周末休息）",
|
||||
"content": "学习机和平板都安装不上",
|
||||
"msg_type": "text",
|
||||
"media_url": "",
|
||||
"time": "2026-06-16 21:10:03"
|
||||
}
|
||||
]
|
||||
}
|
||||
]
|
||||
}
|
||||
BIN
output/daily_feedback/飞书反馈_2026-06-17.xlsx
Normal file
BIN
output/daily_feedback/飞书反馈_2026-06-17.xlsx
Normal file
Binary file not shown.
@ -18,7 +18,7 @@ P0 问题实时检测与分发
|
||||
python3 detect_p0_realtime.py [--dry-run] [--lookback-minutes 120]
|
||||
"""
|
||||
|
||||
import sys, os, json, urllib.request, argparse, hashlib
|
||||
import sys, os, re, json, urllib.request, argparse, hashlib
|
||||
from datetime import datetime, timedelta
|
||||
from pathlib import Path
|
||||
|
||||
@ -126,39 +126,60 @@ def is_probably_p0(cluster_msgs):
|
||||
return info["priority"] == "P0", info
|
||||
|
||||
|
||||
def _clean_summary(text):
|
||||
"""清洗摘要文本，去掉用户ID、话术后缀等冗余信息。"""
|
||||
# 去掉手机号/用户ID（11位数字，可能紧邻中文）
|
||||
text = re.sub(r'(?:^|(?<=[^\d]))1[3-9]\d{9}(?=[^\d]|$)', '', text)
|
||||
# 去掉话术后缀
|
||||
text = re.sub(r'[,，]?\s*(老师|辛苦|麻烦|帮忙)\s*(看下|看一下|看看|看)[。！!]*$', '', text)
|
||||
text = re.sub(r'[,，]?\s*@\S+\s*', '', text)
|
||||
# 清理多余空格和标点
|
||||
text = re.sub(r'\s+', ' ', text).strip()
|
||||
text = re.sub(r'^[,，\s]+|[,，\s]+$', '', text)
|
||||
return text
|
||||
|
||||
|
||||
def _pick_best_summary(cluster_msgs):
|
||||
"""从簇中选出最能代表 P0 问题的摘要消息。
|
||||
优先选择匹配 P0 关键词的消息，其次选第一条有意义的文本。"""
|
||||
from priority_classifier import P0_KEYWORDS
|
||||
|
||||
# 收集所有 P0 关键词正则
|
||||
p0_patterns = []
|
||||
for cat_pats in P0_KEYWORDS.values():
|
||||
p0_patterns.append(cat_pats)
|
||||
combined_p0 = re.compile('|'.join(p0_patterns), re.IGNORECASE)
|
||||
|
||||
best = None
|
||||
for m in cluster_msgs:
|
||||
t = str(m[3]).strip() if m[3] else ""
|
||||
if not t or len(t) <= 3:
|
||||
continue
|
||||
if best is None:
|
||||
best = t # 兜底：第一条有意义的文本
|
||||
if combined_p0.search(t):
|
||||
# 命中 P0 关键词，优先使用
|
||||
return _clean_summary(t)[:150]
|
||||
|
||||
return _clean_summary(best or "")[:150]
|
||||
|
||||
|
||||
def generate_p0_alert_text(cluster_msgs, priority_info):
|
||||
"""
|
||||
生成 P0 问题的简短告警文本（精简版，不含完整文档链接）。
|
||||
"""
|
||||
# 收集关键信息
|
||||
root_sender = cluster_msgs[0][1]
|
||||
root_time = cluster_msgs[0][6]
|
||||
latest_time = cluster_msgs[-1][6]
|
||||
|
||||
# 提取第一条有实质内容的消息作为摘要
|
||||
root_text = ""
|
||||
for m in cluster_msgs:
|
||||
t = str(m[3]) if m[3] else ""
|
||||
t = t.strip()
|
||||
if t and len(t) > 3:
|
||||
root_text = t[:100]
|
||||
break
|
||||
|
||||
# 收集所有发言人
|
||||
senders = list(dict.fromkeys(m[1] for m in cluster_msgs)) # 去重保序
|
||||
root_text = _pick_best_summary(cluster_msgs)
|
||||
|
||||
lines = [
|
||||
f"🚨 P0 实时告警",
|
||||
f"",
|
||||
f"**报告人：** {root_sender}",
|
||||
f"**时间：** {root_time}",
|
||||
f"**涉及人员：** {'、'.join(senders[:5])}" + ("等" if len(senders) > 5 else ""),
|
||||
f"**消息数：** {len(cluster_msgs)} 条",
|
||||
f"",
|
||||
f"**摘要：** {root_text}",
|
||||
f"",
|
||||
f"**判定依据：** {priority_info.get('reasoning', 'P0')}",
|
||||
f"**修复时限：** {priority_info.get('deadline', '2小时内')}",
|
||||
f"问题描述： {root_text}",
|
||||
f"报告人： {root_sender}",
|
||||
f"报告时间： {root_time}",
|
||||
f"判定依据： {priority_info.get('reasoning', 'P0')}",
|
||||
f"修复时限： {priority_info.get('deadline', '2小时内')}",
|
||||
]
|
||||
|
||||
return "\n".join(lines)
|
||||
|
||||
@ -18,7 +18,7 @@
|
||||
python3 detect_p0_wechat.py [--dry-run] [--lookback-minutes 120]
|
||||
"""
|
||||
|
||||
import sys, os, json, hashlib, argparse, pymysql
|
||||
import sys, os, re, json, hashlib, argparse, pymysql
|
||||
from datetime import datetime, timedelta
|
||||
|
||||
SKILL_DIR = os.path.join(os.path.dirname(os.path.abspath(__file__)), "..", "skills", "feishu-feedback-sync", "scripts")
|
||||
@ -120,30 +120,57 @@ def is_probably_p0(cluster_msgs):
|
||||
return info["priority"] == "P0", info
|
||||
|
||||
|
||||
def _clean_summary(text):
|
||||
"""清洗摘要文本，去掉用户ID、话术后缀等冗余信息。"""
|
||||
# 去掉手机号/用户ID（11位数字，可能紧邻中文）
|
||||
text = re.sub(r'(?:^|(?<=[^\d]))1[3-9]\d{9}(?=[^\d]|$)', '', text)
|
||||
# 去掉话术后缀
|
||||
text = re.sub(r'[,，]?\s*(老师|辛苦|麻烦|帮忙)\s*(看下|看一下|看看|看)[。！!]*$', '', text)
|
||||
text = re.sub(r'[,，]?\s*@\S+\s*', '', text)
|
||||
# 清理多余空格和标点
|
||||
text = re.sub(r'\s+', ' ', text).strip()
|
||||
text = re.sub(r'^[,，\s]+|[,，\s]+$', '', text)
|
||||
return text
|
||||
|
||||
|
||||
def _pick_best_summary(cluster_msgs):
|
||||
"""从簇中选出最能代表 P0 问题的摘要消息。
|
||||
优先选择匹配 P0 关键词的消息，其次选第一条有意义的文本。"""
|
||||
from priority_classifier import P0_KEYWORDS
|
||||
|
||||
# 收集所有 P0 关键词正则
|
||||
p0_patterns = []
|
||||
for cat_pats in P0_KEYWORDS.values():
|
||||
p0_patterns.append(cat_pats)
|
||||
combined_p0 = re.compile('|'.join(p0_patterns), re.IGNORECASE)
|
||||
|
||||
best = None
|
||||
for m in cluster_msgs:
|
||||
t = str(m[3]).strip() if m[3] else ""
|
||||
if not t or len(t) <= 3:
|
||||
continue
|
||||
if best is None:
|
||||
best = t # 兜底：第一条有意义的文本
|
||||
if combined_p0.search(t):
|
||||
# 命中 P0 关键词，优先使用
|
||||
return _clean_summary(t)[:150]
|
||||
|
||||
return _clean_summary(best or "")[:150]
|
||||
|
||||
|
||||
def generate_p0_alert_text(cluster_msgs, priority_info):
|
||||
root_sender = cluster_msgs[0][1]
|
||||
root_time = cluster_msgs[0][6]
|
||||
root_text = ""
|
||||
for m in cluster_msgs:
|
||||
t = str(m[3]) if m[3] else ""
|
||||
t = t.strip()
|
||||
if t and len(t) > 3:
|
||||
root_text = t[:100]
|
||||
break
|
||||
senders = list(dict.fromkeys(m[1] for m in cluster_msgs))
|
||||
root_text = _pick_best_summary(cluster_msgs)
|
||||
|
||||
return "\n".join([
|
||||
f"🚨 微信 P0 实时告警",
|
||||
f"",
|
||||
f"**报告人：** {root_sender}",
|
||||
f"**时间：** {root_time}",
|
||||
f"**涉及人员：** {'、'.join(senders[:5])}" + ("等" if len(senders) > 5 else ""),
|
||||
f"**消息数：** {len(cluster_msgs)} 条",
|
||||
f"",
|
||||
f"**摘要：** {root_text}",
|
||||
f"",
|
||||
f"**判定依据：** {priority_info.get('reasoning', 'P0')}",
|
||||
f"**修复时限：** {priority_info.get('deadline', '2小时内')}",
|
||||
f"问题描述： {root_text}",
|
||||
f"报告人： {root_sender}",
|
||||
f"报告时间： {root_time}",
|
||||
f"判定依据： {priority_info.get('reasoning', 'P0')}",
|
||||
f"修复时限： {priority_info.get('deadline', '2小时内')}",
|
||||
])
|
||||
|
||||
|
||||
|
||||
Loading…
Reference in New Issue
Block a user