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29
output/daily_feedback/ai_descriptions_feishu_2026-06-06.json Normal file
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{
"date": "2026-06-06",
"descriptions": [
{
"index": 1,
"description": "用户反馈无法解锁U13关卡。"
},
{
"index": 2,
"description": "在手机端读句子环节，语音识别经相关人员现无法识别或卡住的现象。"
},
{
"index": 3,
"description": "语音识别过相关人员部分句子概率性出现识别异相关人员判分类错误。"
},
{
"index": 4,
"description": "无明确问题"
},
{
"index": 5,
"description": "无明确问题"
},
{
"index": 6,
"description": "无明确问题"
}
]
}

105
output/daily_feedback/ai_descriptions_wechat_2026-06-06.json Normal file
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{
"date": "2026-06-06",
"descriptions": [
{
"index": 1,
"description": "用户反馈无法解锁u13关卡。"
},
{
"index": 2,
"description": "安卓端英语学习应用在读句子环节出现语音识别不到或卡住的问题"
},
{
"index": 3,
"description": "在使用英语学习应用进行语音识别时，部分句子存在概率性识别异常。"
},
{
"index": 4,
"description": "无明确问题"
},
{
"index": 5,
"description": "无明确问题"
},
{
"index": 6,
"description": "无明确问题"
},
{
"index": 7,
"description": "无明确问题"
},
{
"index": 8,
"description": "无明确问题"
},
{
"index": 9,
"description": "游戏内S1和S2的购买时间显示不一致。"
},
{
"index": 10,
"description": "无明确问题"
},
{
"index": 11,
"description": "无明确问题"
},
{
"index": 12,
"description": "无明确问题"
},
{
"index": 13,
"description": "无明确问题"
},
{
"index": 14,
"description": "iPad Air 5 登录课相关人员出现闪退"
},
{
"index": 15,
"description": "无明确问题"
},
{
"index": 16,
"description": "无明确问题"
},
{
"index": 17,
"description": "平板端应用出现闪退"
},
{
"index": 18,
"description": "无明确问题"
},
{
"index": 19,
"description": "无明确问题"
},
{
"index": 20,
"description": "在APP端查看题目解析时，应用会直接闪退。"
},
{
"index": 21,
"description": "用户进入课相关人员发生闪退"
},
{
"index": 22,
"description": "无明确问题"
},
{
"index": 23,
"description": "需确认闪退现象出现在进入课相关人员是查看题目解析环节"
},
{
"index": 24,
"description": "无明确问题"
},
{
"index": 25,
"description": "应用在题目解析环节发生闪退"
}
]
}

262
output/daily_feedback/cluster_context_2026-06-06.json Normal file
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{
"date": "2026-06-06",
"total_clusters": 6,
"clusters": [
{
"index": 1,
"_idx": 1,
"cluster_id": "6841879350545390880",
"location": {
"端": "未知",
"环节": "未知",
"课程": "",
"角色/组件": ""
},
"priority": "P2",
"priority_detail": "",
"category": "其他问题",
"conclusion": "**当前问题排查结论：** 暂无结论排查中",
"messages": [
{
"sender": "瓦拉英语-露露班班（早10晚7）",
"content": "[图片] fb97abe5012fec2f1f5d64a5c80341a2",
"msg_type": "image",
"media_url": "",
"time": "2026-06-06 12:16:45"
},
{
"sender": "瓦拉英语-露露班班（早10晚7）",
"content": "18518728785辛苦老师帮忙看看这个用户解锁不了u13",
"msg_type": "text",
"media_url": "",
"time": "2026-06-06 12:16:58"
}
]
},
{
"index": 2,
"_idx": 2,
"cluster_id": "9201696014569973388",
"location": {
"端": "移动端",
"环节": "未知",
"课程": "",
"角色/组件": ""
},
"priority": "P2",
"priority_detail": "",
"category": "语音识别/判分类",
"conclusion": "**当前问题排查结论：** 暂无结论排查中",
"messages": [
{
"sender": "嘿哈",
"content": "辛苦让用户截图一下前一个u的状态",
"msg_type": "text",
"media_url": "",
"time": "2026-06-06 12:19:02"
},
{
"sender": "瓦拉英语-益达老师",
"content": "[视频] 23秒 size:2480032",
"msg_type": "video",
"media_url": "",
"time": "2026-06-06 12:19:13"
},
{
"sender": "瓦拉英语-益达老师",
"content": "家长反馈经常到读句子的时候就识别不到，要不然就卡住了，辛苦老师帮忙看下，手机号：13635280153",
"msg_type": "text",
"media_url": "",
"time": "2026-06-06 12:19:36"
},
{
"sender": "嘿哈",
"content": "这个让用户上传一下日志吧，然后确认一下是每次都会识别还是概率性的？\n ↳ 回复 瓦拉英语-益达老师: 家长反馈经常到读句子的时候就识别不到，要不然就卡住了，辛苦老师帮忙看下，手机号：13635280153",
"msg_type": "link",
"media_url": "",
"time": "2026-06-06 12:20:31"
}
]
},
{
"index": 3,
"_idx": 3,
"cluster_id": "2962732773857517573",
"location": {
"端": "未知",
"环节": "未知",
"课程": "",
"角色/组件": ""
},
"priority": "P2",
"priority_detail": "",
"category": "语音识别/判分类",
"conclusion": "**当前问题排查结论：** 暂无结论排查中",
"messages": [
{
"sender": "瓦拉英语-益达老师",
"content": "概率的，有的句子就会遇到这个问题",
"msg_type": "text",
"media_url": "",
"time": "2026-06-06 12:21:08"
},
{
"sender": "瓦拉英语-益达老师",
"content": "昨晚21:39左右上传过日志了，需要重新上传吗？\n ↳ 回复 嘿哈: 这个让用户上传一下日志吧，然后确认一下是每次都会识别还是概率性的？",
"msg_type": "link",
"media_url": "",
"time": "2026-06-06 12:22:18"
},
{
"sender": "嘿哈",
"content": "这个视频之后穿的是吧？",
"msg_type": "text",
"media_url": "",
"time": "2026-06-06 12:22:52"
}
]
},
{
"index": 4,
"_idx": 4,
"cluster_id": "9010776978357264927",
"location": {
"端": "未知",
"环节": "未知",
"课程": "",
"角色/组件": ""
},
"priority": "P2",
"priority_detail": "",
"category": "其他问题",
"conclusion": "**当前问题排查结论：** 暂无结论排查中",
"messages": [
{
"sender": "瓦拉英语-益达老师",
"content": "嗯嗯对的～",
"msg_type": "text",
"media_url": "",
"time": "2026-06-06 12:23:48"
},
{
"sender": "嘿哈",
"content": "这个我周一找研发老师看一下",
"msg_type": "text",
"media_url": "",
"time": "2026-06-06 12:24:20"
},
{
"sender": "瓦拉英语-益达老师",
"content": "好的，谢啦",
"msg_type": "text",
"media_url": "",
"time": "2026-06-06 12:25:52"
},
{
"sender": "瓦拉英语-露露班班（早10晚7）",
"content": "[图片] d1d7ad847e2294882231fb5aa1bcb184",
"msg_type": "image",
"media_url": "",
"time": "2026-06-06 12:34:03"
},
{
"sender": "瓦拉英语-露露班班（早10晚7）",
"content": "@八哥-16619720408这个~\n ↳ 回复 嘿哈: 辛苦让用户截图一下前一个u的状态",
"msg_type": "link",
"media_url": "",
"time": "2026-06-06 12:34:27"
},
{
"sender": "嘿哈",
"content": "好，我看一下",
"msg_type": "text",
"media_url": "",
"time": "2026-06-06 12:34:44"
},
{
"sender": "嘿哈",
"content": "让用户上传一下日志吧",
"msg_type": "text",
"media_url": "",
"time": "2026-06-06 12:34:55"
},
{
"sender": "瓦拉英语-露露班班（早10晚7）",
"content": "[图片] dd75e7324335a09bd0eb1c0417331999",
"msg_type": "image",
"media_url": "",
"time": "2026-06-06 12:37:56"
},
{
"sender": "嘿哈",
"content": "好的，我看一下",
"msg_type": "text",
"media_url": "",
"time": "2026-06-06 12:38:14"
}
]
},
{
"index": 5,
"_idx": 5,
"cluster_id": "9076562614958911360",
"location": {
"端": "未知",
"环节": "未知",
"课程": "",
"角色/组件": ""
},
"priority": "P2",
"priority_detail": "",
"category": "其他问题",
"conclusion": "**当前问题排查结论：** 暂无结论排查中",
"messages": [
{
"sender": "瓦拉英语-露露班班（早10晚7）",
"content": "老师这个是什么情况呀，用户来催了[大哭]",
"msg_type": "text",
"media_url": "",
"time": "2026-06-06 14:54:50"
},
{
"sender": "嘿哈",
"content": "@瓦拉英语-露露班班（早10晚7） 这个辛苦和用户联系一下，我们这边需要使用一下用户的账号是否方便，让她暂时先不登录",
"msg_type": "text",
"media_url": "",
"time": "2026-06-06 15:30:11"
}
]
},
{
"index": 6,
"_idx": 6,
"cluster_id": "4462709876885370657",
"location": {
"端": "未知",
"环节": "未知",
"课程": "",
"角色/组件": ""
},
"priority": "P2",
"priority_detail": "",
"category": "其他问题",
"conclusion": "**当前问题排查结论：** 暂无结论排查中",
"messages": [
{
"sender": "瓦拉英语-露露班班（早10晚7）",
"content": "可以老师，18518728785",
"msg_type": "text",
"media_url": "",
"time": "2026-06-06 15:32:20"
},
{
"sender": "嘿哈",
"content": "@瓦拉英语-露露班班（早10晚7） 可以引导用户更新看一下了\n ↳ 回复 瓦拉英语-露露班主任（早10晚7）: 可以老师，18518728785",
"msg_type": "link",
"media_url": "",
"time": "2026-06-06 16:09:50"
}
]
}
]
}