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17
output/daily_feedback/ai_descriptions_feishu_2026-06-18.json Normal file
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{
"date": "2026-06-18",
"descriptions": [
{
"index": 1,
"description": "无明确问题"
},
{
"index": 2,
"description": "App在华为平板和小米手机上均无法连接服务器，一直显示正在连接服务器。"
},
{
"index": 3,
"description": "部分用户在平板WiFi网络环境下应用内容加载失败显示为空，其他应用正常。"
}
]
}

45
output/daily_feedback/ai_descriptions_wechat_2026-06-18.json Normal file
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{
"date": "2026-06-18",
"descriptions": [
{
"index": 1,
"description": "讯飞学习机端序章第1节知识巩固环节，用户读完单词后语音识别功能持续无法识别。"
},
{
"index": 2,
"description": "无明确问题"
},
{
"index": 3,
"description": "无明确问题"
},
{
"index": 4,
"description": "讯飞学习机端序章第1节知识巩固语音识别功能出现读完单词一直无法识别的情况"
},
{
"index": 5,
"description": "无明确问题"
},
{
"index": 6,
"description": "App在华为平板和小米手机上一直显示连接服务器且无响应，无法正相关人员入。"
},
{
"index": 7,
"description": "在平板端连接WiFi时，应用内容加载后显示为空。"
},
{
"index": 8,
"description": "无明确问题"
},
{
"index": 9,
"description": "无明确问题"
},
{
"index": 10,
"description": "需要确认用户当前所在地信息"
}
]
}

225
output/daily_feedback/cluster_context_2026-06-18.json Normal file
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{
"date": "2026-06-18",
"total_clusters": 3,
"clusters": [
{
"index": 1,
"_idx": 1,
"cluster_id": "6782960047705381060",
"location": {
"端": "未知",
"环节": "未知",
"课程": "",
"角色/组件": "网络"
},
"priority": "P2",
"priority_detail": "",
"category": "其他问题",
"conclusion": "**当前问题排查结论：** 暂无结论排查中",
"messages": [
{
"sender": "瓦拉英语-益达老师",
"content": "[图片] 4e8da63167437fb3928757951049f75c",
"msg_type": "image",
"media_url": "",
"time": "2026-06-18 18:30:26"
},
{
"sender": "瓦拉英语-益达老师",
"content": "昨晚21:15左右给我发的这个问题~",
"msg_type": "text",
"media_url": "",
"time": "2026-06-18 18:31:40"
},
{
"sender": "嘿哈",
"content": "感觉是用户网络通讯的问题，如果可以的话和用户确认一下能不能尝试换个网络再试试",
"msg_type": "text",
"media_url": "",
"time": "2026-06-18 18:32:33"
}
]
},
{
"index": 2,
"_idx": 2,
"cluster_id": "2970191093293921816",
"location": {
"端": "移动端",
"环节": "未知",
"课程": "",
"角色/组件": "UI"
},
"priority": "P2",
"priority_detail": "",
"category": "UI显示类",
"conclusion": "**当前问题排查结论：** 暂无结论排查中",
"messages": [
{
"sender": "瓦拉英语-益达老师",
"content": "好的，那我再和用户沟通一下，感谢啦~",
"msg_type": "text",
"media_url": "",
"time": "2026-06-18 18:33:01"
},
{
"sender": "瓦拉英语-花花班班（早10晚7-周末休息）",
"content": "[聊天记录] 大杨🌻和瓦拉英语-花花班主任（早10晚7）\n大杨🌻: 你好，咱们的App一直显示连接服务器，但是连不上啊，昨天，今天都这样，是咋了呢\n大杨🌻: [图片]\n大杨🌻: 一直是这个界面，显示连接服务器\n大杨🌻: 没有反应\n大杨🌻: 华为平板和小米手机都不行",
"msg_type": "link",
"media_url": "",
"time": "2026-06-18 18:38:08"
},
{
"sender": "嘿哈",
"content": "https://itango.tencent.com/app/data/huatuo\n让用户输入域名访问看看",
"msg_type": "text",
"media_url": "",
"time": "2026-06-18 18:38:46"
}
]
},
{
"index": 3,
"_idx": 3,
"cluster_id": "2765502574540540468",
"location": {
"端": "移动端",
"环节": "关卡内",
"课程": "",
"角色/组件": "UI、网络"
},
"priority": "P2",
"priority_detail": "",
"category": "UI显示类",
"conclusion": "**当前问题排查结论：** 暂无结论排查中",
"messages": [
{
"sender": "瓦拉英语-花花班班（早10晚7-周末休息）",
"content": "好的👌🏻",
"msg_type": "text",
"media_url": "",
"time": "2026-06-18 18:39:08"
},
{
"sender": "嘿哈",
"content": "static.valavala.com\n打开刚才的网址输入这个",
"msg_type": "text",
"media_url": "",
"time": "2026-06-18 18:40:17"
},
{
"sender": "嘿哈",
"content": "[图片] 4c1e21dd590aa350844130336850fb91 size:94105",
"msg_type": "image",
"media_url": "",
"time": "2026-06-18 18:40:43"
},
{
"sender": "瓦拉英语-花花班班（早10晚7-周末休息）",
"content": "[图片] 88338956283748334a3ab1a3a94b97e4",
"msg_type": "image",
"media_url": "",
"time": "2026-06-18 18:44:11"
},
{
"sender": "嘿哈",
"content": "@wayne  @Break 两位老师，辛苦和腾讯云确认一下这个加载延时是空视为啊，看起来是访问不到我们的cdn\n ↳ 回复 瓦拉英语-花花班主任（早10晚7）: 25984982255687221@openim:\n<?xml version=\"1.0\"?>\n<msg>\n\t<img aeskey=\"ee1a96c3a41bbbc60572d985ecd3d6b9\" encryver=\"0\" cdnthumbaeskey=\"\" cdnthumburl=\"\" cdnthumbleng...",
"msg_type": "link",
"media_url": "",
"time": "2026-06-18 18:45:45"
},
{
"sender": "嘿哈",
"content": "用户的显示是空，不是所有人都是空",
"msg_type": "text",
"media_url": "",
"time": "2026-06-18 18:49:38"
},
{
"sender": "跃馬點煋",
"content": "@瓦拉英语-花花班主任（早10晚7） ",
"msg_type": "text",
"media_url": "",
"time": "2026-06-18 18:54:23"
},
{
"sender": "瓦拉英语-花花班班（早10晚7-周末休息）",
"content": "[聊天记录] 大杨🌻和瓦拉英语-花花班主任（早10晚7）\n大杨🌻: 是联网有问题吗，连不上wifi\n大杨🌻: [图片]\n大杨🌻: 辽宁大连",
"msg_type": "link",
"media_url": "",
"time": "2026-06-18 18:57:08"
},
{
"sender": "瓦拉英语-花花班班（早10晚7-周末休息）",
"content": "我问下",
"msg_type": "text",
"media_url": "",
"time": "2026-06-18 18:55:31"
},
{
"sender": "瓦拉英语-花花班班（早10晚7-周末休息）",
"content": "辽宁大连",
"msg_type": "text",
"media_url": "",
"time": "2026-06-18 18:56:55"
},
{
"sender": "跃馬點煋",
"content": "我去问问腾讯",
"msg_type": "text",
"media_url": "",
"time": "2026-06-18 18:57:37"
},
{
"sender": "嘿哈",
"content": "@瓦拉英语-花花班主任（早10晚7） 可以让用户使用手机网络试一下么？",
"msg_type": "text",
"media_url": "",
"time": "2026-06-18 18:58:02"
},
{
"sender": "瓦拉英语-花花班班（早10晚7-周末休息）",
"content": "但是昨天之前wifi是没有问题的",
"msg_type": "text",
"media_url": "",
"time": "2026-06-18 19:00:13"
},
{
"sender": "嘿哈",
"content": "可以让用户检查一下她的wifi状况",
"msg_type": "text",
"media_url": "",
"time": "2026-06-18 19:01:42"
},
{
"sender": "瓦拉英语-花花班班（早10晚7-周末休息）",
"content": "用户说刚刚试了一下，手机网络是可以的，wifi不行",
"msg_type": "text",
"media_url": "",
"time": "2026-06-18 18:59:56"
},
{
"sender": "瓦拉英语-花花班班（早10晚7-周末休息）",
"content": "[聊天记录] 大杨🌻和瓦拉英语-花花班主任（早10晚7）\n大杨🌻: 也是刚刚试了一下，手机网络是可以的，wifi不行\n大杨🌻: 但是昨天之前wifi是没有问题的\n大杨🌻: 孩子平时都是用平板的，屏幕大一些，对眼睛友好一点\n大杨🌻: 平板在家里都是直接连wifi使用的\n大杨🌻: 其他的app都没问题\n大杨🌻: 除了咱们这个，其他的都好好的\n大杨🌻: 我现在就是手机连着wifi在使用\n大杨🌻: wifi是正常的",
"msg_type": "link",
"media_url": "",
"time": "2026-06-18 19:03:49"
},
{
"sender": "嘿哈",
"content": "那等腾讯的客服回复吧",
"msg_type": "text",
"media_url": "",
"time": "2026-06-18 19:27:13"
},
{
"sender": "瓦拉英语-花花班班（早10晚7-周末休息）",
"content": "家长重启了一下wifi，现在可以啦",
"msg_type": "text",
"media_url": "",
"time": "2026-06-18 19:28:54"
}
]
}
]
}