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"snippet": "5. ✅ 未启用步骤 4-6 每分钟执行（理由同刘新玉确认） ### 调度总览（更新后） ``` 每 5 分钟 → 群消息同步入 MySQL 每分钟 → P0 实时检测 + 增量推送 每分钟 → 反馈数据实时导出到表格 每天 10:00 → 全量七步处理 + 全量分发 每天 10:05 → AI 归纳（DeepSeek 生成描述 → 回写文档） ``` # 2026-05-21 工作日志 ## P0 实时检测与推送 [刘新玉需求] ### 背景 - 原有两个每分钟 crontab 任务已被注释（5/11），因为每次全量重跑浪费资源且 P0 会重复推送 - 刘新玉要求做真正的增量 P0 实时分发 ### 完成事项 1. ✅ 新建 `scripts/detect_p0_realtime.py`（~200行）： - 复用 `sync_feishu_feedback.py` 的聚类逻辑 + `priority_classifier.py` 的优先级判定 - 查询最近 2 小时消息 → 聚类 → 判定 P0 → 去重（簇签名 MD5）→ 推送 - 去重状态存在 `tmp/p0_dispatched_state.json`，24 小时自动过期 - 每天 10:00-10:01 自动清空去重，配合全量分发 2. ✅ crontab 每分钟执行：`* * * * * python3 detect_p0_realtime.py` 3. ✅ 步骤 4-6 不做每分钟恢复（增量改造成本高，日汇总实时性需求弱） ### AI 归纳流程修复 [刘新玉需求]",
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"snippet": "# 2026-05-21 工作日志 ## P0 实时检测与推送 [刘新玉需求] ### 背景 - 原有两个每分钟 crontab 任务已被注释（5/11），因为每次全量重跑浪费资源且 P0 会重复推送 - 刘新玉要求做真正的增量 P0 实时分发 ### 完成事项 1. ✅ 新建 `scripts/detect_p0_realtime.py`（~200行）： - 复用 `sync_feishu_feedback.py` 的聚类逻辑 + `priority_classifier.py` 的优先级判定 - 查询最近 2 小时消息 → 聚类 → 判定 P0 → 去重（簇签名 MD5）→ 推送 - 去重状态存在 `tmp/p0_dispatched_state.json`，24 小时自动过期 - 每天 10:00-10:01 自动清空去重，配合全量分发 2. ✅ crontab 每分钟执行：`* * * * * python3 detect_p0_realtime.py` 3. ✅ 步骤 4-6 不做每分钟恢复（增量改造成本高，日汇总实时性需求弱） ### AI 归纳流程修复 [刘新玉需求] ### 背景 - 5/15 问题描述出现严重退化：问题一变成\"可以在这里Po问题\"（元指令文本），问题二变成\"图片 (1/1)\" - 根因：(1) 关键词模式只能覆盖约 8 类症状，不匹配时退化到首条消息原文 (2) AI 归纳靠心跳触发，5/15 当天漏执行 ### 完成事项 1. ✅ 新建 `scripts/ai_summarize_feedback.py`：",
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||||
"deepseek-v4-pro",
|
||||
"ai-descriptions",
|
||||
"apply-ai",
|
||||
"heartbeat.md"
|
||||
]
|
||||
},
|
||||
"memory:memory/2026-05-25.md:21:42": {
|
||||
"key": "memory:memory/2026-05-25.md:21:42",
|
||||
"path": "memory/2026-05-25.md",
|
||||
"startLine": 21,
|
||||
"endLine": 42,
|
||||
"source": "memory",
|
||||
"snippet": "- `update_summary_doc_as_children()` 默认 title_prefix 从 `\"\"` 改为 `\"飞书-\"` - `create_child_doc()` 日期提取兼容 `飞书-` / `微信-` 前缀 - `dispatch_summary_to_chat()` 消息标题和链接同步更新 - `get_today_doc_obj_token()`、`--apply-ai` 路径、步骤7分发 的标题格式全部更新 ### 补跑历史数据 - 飞书 5/22（3条）、5/23（1条）AI归纳回写成功 + 自动分发到群聊 - 飞书 5/24：当天无飞书群新数据，跳过 - 微信 5/22（23条）、5/23（13条）、5/24（29条）AI归纳回写成功 + 自动分发 ### 知识库文档重命名 - 13个飞书历史文档（5/6-5/23）从 `{date} 问题反馈` 重命名为 `飞书-{date} 用户反馈问题归纳` ## 新增逻辑：飞书/微信文档标题渠道区分 - [刘新玉需求] 飞书文档标题加 `飞书-` 前缀以便与微信区分 - 飞书格式：`飞书-{date} 用户反馈问题归纳` - 微信格式：保持 `微信-{date} 问题反馈`（由 `sync_wechat_feedback.py` 传入 `title_prefix=\"微信-\"`） - `update_summary_doc_as_children()` 默认 `title_prefix=\"飞书-\"`，微信调用时显式覆盖为 `\"微信-\"` - `create_child_doc()` 日期提取已兼",
|
||||
"recallCount": 1,
|
||||
"dailyCount": 0,
|
||||
"groundedCount": 0,
|
||||
"totalScore": 1,
|
||||
"maxScore": 1,
|
||||
"firstRecalledAt": "2026-05-25T07:11:25.527Z",
|
||||
"lastRecalledAt": "2026-05-25T07:11:25.527Z",
|
||||
"queryHashes": [
|
||||
"1e9d4a024a31"
|
||||
],
|
||||
"recallDays": [
|
||||
"2026-05-25"
|
||||
],
|
||||
"conceptTags": [
|
||||
"update-summary-doc-as-children",
|
||||
"title-prefix",
|
||||
"create-child-doc",
|
||||
"dispatch-summary-to-chat",
|
||||
"get-today-doc-obj-token",
|
||||
"apply-ai",
|
||||
"5/22",
|
||||
"5/23"
|
||||
]
|
||||
},
|
||||
"memory:memory/2026-05-25.md:38:44": {
|
||||
"key": "memory:memory/2026-05-25.md:38:44",
|
||||
"path": "memory/2026-05-25.md",
|
||||
"startLine": 38,
|
||||
"endLine": 44,
|
||||
"source": "memory",
|
||||
"snippet": "- `update_summary_doc_as_children()` 默认 `title_prefix=\"飞书-\"`，微信调用时显式覆盖为 `\"微信-\"` - `create_child_doc()` 日期提取已兼容两种前缀（strip `飞书-` 或 `微信-` 再解析） ## 注意事项 - 今天（5/25）的反馈数据将在明天 10:00 正常走全流程 - `ai_summarize_feedback.py` 中 `apply_descriptions` 修复后需注意：微信渠道需要 `--date` 参数，飞书渠道 `--date` 可选",
|
||||
"recallCount": 1,
|
||||
"dailyCount": 0,
|
||||
"groundedCount": 0,
|
||||
"totalScore": 1,
|
||||
"maxScore": 1,
|
||||
"firstRecalledAt": "2026-05-25T07:11:25.527Z",
|
||||
"lastRecalledAt": "2026-05-25T07:11:25.527Z",
|
||||
"queryHashes": [
|
||||
"1e9d4a024a31"
|
||||
],
|
||||
"recallDays": [
|
||||
"2026-05-25"
|
||||
],
|
||||
"conceptTags": [
|
||||
"update-summary-doc-as-children",
|
||||
"title-prefix",
|
||||
"create-child-doc",
|
||||
"5/25",
|
||||
"ai-summarize-feedback.py",
|
||||
"apply-descriptions",
|
||||
"默认",
|
||||
"覆盖"
|
||||
]
|
||||
},
|
||||
"memory:memory/2026-05-22.md:129:158": {
|
||||
"key": "memory:memory/2026-05-22.md:129:158",
|
||||
"path": "memory/2026-05-22.md",
|
||||
"startLine": 129,
|
||||
"endLine": 158,
|
||||
"source": "memory",
|
||||
"snippet": "- 步骤2：姓氏 + 1个中文字符模式匹配，排除内容词白名单（文件/资源/游戏/动画/设计等50+词） - 替换为\"相关人员\" ### 修复效果（簇 #7） | 修复前 | 修复后 | |--------|--------| | \"角色江涛的spine动画中，眼睛设计应为睁开但实际显示为闭眼。\" | \"Spine动画中角色眼睛呈现闭眼状态，与设计不符。\" | ## 刘新玉 - 反馈流程完整概览（5/22 12:00） ### 全链路三层架构 ``` 采集层 → 每5分钟(飞书群同步) / 每分钟(微信群导出+P0检测) 汇总层 → 每天 10:00(飞书) 10:02(微信) 聚类+归纳+写入知识库 AI层 → 每天 10:05(飞书) 10:07(微信) DeepSeek生成描述+回写+分发群聊 ``` ### 时间线 | 时间 | 飞书 | 微信 | |------|------|------| | 10:00 | sync_feishu_feedback (占位符,不分发) | — | | 10:02 | — | sync_wechat_feedback (占位符,不分发) | | 10:05 | ai_summarize_feedback (回写+分发) | — | | 10:07 | — | ai_summarize_feedback --channel wechat (回写+分发) | ## 刘新玉 - 微信反馈同步系统搭建（5/22 下午） ### 背景 刘新玉要求微信用户反馈流程与飞书一致（收集→整理→归纳→分发），之前微信只有 M",
|
||||
"recallCount": 1,
|
||||
"dailyCount": 0,
|
||||
"groundedCount": 0,
|
||||
"totalScore": 1,
|
||||
"maxScore": 1,
|
||||
"firstRecalledAt": "2026-05-25T07:11:25.527Z",
|
||||
"lastRecalledAt": "2026-05-25T07:11:25.527Z",
|
||||
"queryHashes": [
|
||||
"1e9d4a024a31"
|
||||
],
|
||||
"recallDays": [
|
||||
"2026-05-25"
|
||||
],
|
||||
"conceptTags": [
|
||||
"文件/资源/游戏/动画/设计等50",
|
||||
"5/22",
|
||||
"sync-feishu-feedback",
|
||||
"sync-wechat-feedback",
|
||||
"ai-summarize-feedback",
|
||||
"步骤",
|
||||
"姓氏",
|
||||
"中文"
|
||||
]
|
||||
}
|
||||
}
|
||||
}
|
||||
|
||||
43
memory/2026-05-25.md
Normal file
43
memory/2026-05-25.md
Normal file
@ -0,0 +1,43 @@
|
||||
# 2026-05-25 工作日志
|
||||
|
||||
## 刘新玉 - 飞书反馈群发 & AI归纳修复
|
||||
|
||||
### 问题排查
|
||||
- 刘新玉询问 5/23-25 上午10点是否向「小葵小葵」群发送了问题反馈 → 确认未发送
|
||||
- 根因：5/22 修改了 `sync_feishu_feedback_wrapper.sh`，把 `--dispatch-mode all` 换成了 `--skip-dispatch`
|
||||
- 副因：AI归纳脚本 `ai_summarize_feedback.py` 在 5/23、5/24 崩溃（`NameError: name 'subprocess' is not defined`），导致归纳结果未能回写到知识库
|
||||
|
||||
### 修复内容
|
||||
|
||||
**1. `scripts/sync_feishu_feedback_wrapper.sh`**
|
||||
- `--skip-dispatch` → `--dispatch-mode all`，恢复每日10:00向群聊发送问题归纳
|
||||
|
||||
**2. `scripts/ai_summarize_feedback.py`**
|
||||
- 添加 `import subprocess`（修复 `apply_descriptions` 崩溃）
|
||||
- 微信渠道 `--apply-ai` 子进程调用补充 `--date` 参数（之前被 subprocess 报错掩盖）
|
||||
|
||||
**3. `skills/feishu-feedback-sync/scripts/sync_feishu_feedback.py`**
|
||||
- 飞书文档标题从 `{date} 问题反馈` 改为 `飞书-{date} 用户反馈问题归纳`
|
||||
- `update_summary_doc_as_children()` 默认 title_prefix 从 `""` 改为 `"飞书-"`
|
||||
- `create_child_doc()` 日期提取兼容 `飞书-` / `微信-` 前缀
|
||||
- `dispatch_summary_to_chat()` 消息标题和链接同步更新
|
||||
- `get_today_doc_obj_token()`、`--apply-ai` 路径、步骤7分发 的标题格式全部更新
|
||||
|
||||
### 补跑历史数据
|
||||
- 飞书 5/22（3条）、5/23（1条）AI归纳回写成功 + 自动分发到群聊
|
||||
- 飞书 5/24：当天无飞书群新数据，跳过
|
||||
- 微信 5/22（23条）、5/23（13条）、5/24（29条）AI归纳回写成功 + 自动分发
|
||||
|
||||
### 知识库文档重命名
|
||||
- 13个飞书历史文档（5/6-5/23）从 `{date} 问题反馈` 重命名为 `飞书-{date} 用户反馈问题归纳`
|
||||
|
||||
## 新增逻辑：飞书/微信文档标题渠道区分
|
||||
- [刘新玉需求] 飞书文档标题加 `飞书-` 前缀以便与微信区分
|
||||
- 飞书格式：`飞书-{date} 用户反馈问题归纳`
|
||||
- 微信格式：保持 `微信-{date} 问题反馈`（由 `sync_wechat_feedback.py` 传入 `title_prefix="微信-"`）
|
||||
- `update_summary_doc_as_children()` 默认 `title_prefix="飞书-"`，微信调用时显式覆盖为 `"微信-"`
|
||||
- `create_child_doc()` 日期提取已兼容两种前缀（strip `飞书-` 或 `微信-` 再解析）
|
||||
|
||||
## 注意事项
|
||||
- 今天（5/25）的反馈数据将在明天 10:00 正常走全流程
|
||||
- `ai_summarize_feedback.py` 中 `apply_descriptions` 修复后需注意：微信渠道需要 `--date` 参数，飞书渠道 `--date` 可选
|
||||
13
output/daily_feedback/ai_descriptions_feishu_2026-05-24.json
Normal file
13
output/daily_feedback/ai_descriptions_feishu_2026-05-24.json
Normal file
@ -0,0 +1,13 @@
|
||||
{
|
||||
"date": "2026-05-24",
|
||||
"descriptions": [
|
||||
{
|
||||
"index": 1,
|
||||
"description": "希沃学习机更新后熏听功能无法使用"
|
||||
},
|
||||
{
|
||||
"index": 2,
|
||||
"description": "在指定课相关人员放音频时出现故障。"
|
||||
}
|
||||
]
|
||||
}
|
||||
@ -3,11 +3,11 @@
|
||||
"descriptions": [
|
||||
{
|
||||
"index": 1,
|
||||
"description": "iPad第8代在“我的飞船”和商店购买环节出现持续闪退。"
|
||||
"description": "iPad第8代上，在“我的飞船”和商店购买环节出现持续闪退。"
|
||||
},
|
||||
{
|
||||
"index": 2,
|
||||
"description": "用户在飞船和商店购买道具时出现闪退。"
|
||||
"description": "用户在我的飞船和商店购买物品时出现闪退。"
|
||||
},
|
||||
{
|
||||
"index": 3,
|
||||
@ -39,11 +39,11 @@
|
||||
},
|
||||
{
|
||||
"index": 10,
|
||||
"description": "在手机端英语学习关卡中，语音识别功能无法正相关人员别用户语音。"
|
||||
"description": "语音识别功能出现无法识别语音的问题"
|
||||
},
|
||||
{
|
||||
"index": 11,
|
||||
"description": "用户上传视频和图片后，后台未显示相关用户数据。"
|
||||
"description": "用户在客户端反馈问题，但后台未显示其数据。"
|
||||
},
|
||||
{
|
||||
"index": 12,
|
||||
@ -51,7 +51,7 @@
|
||||
},
|
||||
{
|
||||
"index": 13,
|
||||
"description": "小相关人员熏听过相关人员间部分没有声音"
|
||||
"description": "小相关人员熏听功能播放时中间部分无声音"
|
||||
},
|
||||
{
|
||||
"index": 14,
|
||||
@ -67,7 +67,7 @@
|
||||
},
|
||||
{
|
||||
"index": 17,
|
||||
"description": "鸿蒙系统上每次进入课相关人员时较长，且更新后仍然没有声音。"
|
||||
"description": "鸿蒙系统端，每次进入课相关人员载时间较长，且更新后仍无声音。"
|
||||
},
|
||||
{
|
||||
"index": 18,
|
||||
|
||||
@ -3,27 +3,27 @@
|
||||
"descriptions": [
|
||||
{
|
||||
"index": 1,
|
||||
"description": "相关人员反馈在使用过相关人员页面会自动跳回。"
|
||||
"description": "用户反馈在使用过相关人员出现页面自动跳回的问题。"
|
||||
},
|
||||
{
|
||||
"index": 2,
|
||||
"description": "无明确问题"
|
||||
"description": "游戏运行中自动跳出"
|
||||
},
|
||||
{
|
||||
"index": 3,
|
||||
"description": "在点击继续按钮后游戏发生闪退。"
|
||||
"description": "点击继续后游戏闪退"
|
||||
},
|
||||
{
|
||||
"index": 4,
|
||||
"description": "家长反馈游戏出现闪退问题"
|
||||
"description": "多名家长反馈游戏出现闪退问题"
|
||||
},
|
||||
{
|
||||
"index": 5,
|
||||
"description": "游戏在进入关卡时出现闪退"
|
||||
"description": "进入关卡时出现闪退"
|
||||
},
|
||||
{
|
||||
"index": 6,
|
||||
"description": "在l2s2u14第五节课的知识巩固练习中，从第一道题目开始持续发出警报声。"
|
||||
"description": "L2S2U14第五节课的知识巩固环节中，从第一道题开始持续出现警报声。"
|
||||
},
|
||||
{
|
||||
"index": 7,
|
||||
@ -31,15 +31,15 @@
|
||||
},
|
||||
{
|
||||
"index": 8,
|
||||
"description": "在L2S2U14第五节课的知识巩固环节中，从第一道题开始持续出现警报声。"
|
||||
"description": "在L2S2U14第五节课的知识巩固环节，从第一道题开始持续响起警报声。"
|
||||
},
|
||||
{
|
||||
"index": 9,
|
||||
"description": "iPad端磨耳朵功能听几秒就闪退，更新后仍出现该问题。"
|
||||
"description": "在磨耳朵功能中播放音频时，几秒后出现闪退，更新至最新版本后问题依旧。"
|
||||
},
|
||||
{
|
||||
"index": 10,
|
||||
"description": "学员在使用磨耳朵功能时频繁闪退。"
|
||||
"description": "学员在使用磨耳朵功能时一直闪退。"
|
||||
},
|
||||
{
|
||||
"index": 11,
|
||||
@ -47,11 +47,11 @@
|
||||
},
|
||||
{
|
||||
"index": 12,
|
||||
"description": "在iPad端进入瓦拉英语app上课时没有声音，但其他应用声音正常。"
|
||||
"description": "iPad端打开瓦拉英语应用后无声音，设备音量已调至最大且其他应用声音正常。"
|
||||
},
|
||||
{
|
||||
"index": 13,
|
||||
"description": "iPad端进入应用后无声音，其他应用有声音且应用内音量已开启。"
|
||||
"description": "iPad端进入应用后无声音，但其他应用有声音且应用内音量已开启。"
|
||||
}
|
||||
]
|
||||
}
|
||||
121
output/daily_feedback/ai_descriptions_wechat_2026-05-24.json
Normal file
121
output/daily_feedback/ai_descriptions_wechat_2026-05-24.json
Normal file
@ -0,0 +1,121 @@
|
||||
{
|
||||
"date": "2026-05-24",
|
||||
"descriptions": [
|
||||
{
|
||||
"index": 1,
|
||||
"description": "磨耳朵功能在部分设备上出现闪退"
|
||||
},
|
||||
{
|
||||
"index": 2,
|
||||
"description": "希沃端更新后，用户仍无法使用熏听功能。"
|
||||
},
|
||||
{
|
||||
"index": 3,
|
||||
"description": "希沃设备更新后熏听功能仍无法使用"
|
||||
},
|
||||
{
|
||||
"index": 4,
|
||||
"description": "希沃设备无法打开熏听功能"
|
||||
},
|
||||
{
|
||||
"index": 5,
|
||||
"description": "希沃设备上无法打开磨耳朵功能"
|
||||
},
|
||||
{
|
||||
"index": 6,
|
||||
"description": "无明确问题"
|
||||
},
|
||||
{
|
||||
"index": 7,
|
||||
"description": "无明确问题"
|
||||
},
|
||||
{
|
||||
"index": 8,
|
||||
"description": "用户使用语音播放功能时无声音"
|
||||
},
|
||||
{
|
||||
"index": 9,
|
||||
"description": "华为MatePad在10:00-10:10期间对话小喇叭不出声音。"
|
||||
},
|
||||
{
|
||||
"index": 10,
|
||||
"description": "无明确问题"
|
||||
},
|
||||
{
|
||||
"index": 11,
|
||||
"description": "测试群中两名测试人员反馈的是同一个用户的问题"
|
||||
},
|
||||
{
|
||||
"index": 12,
|
||||
"description": "无明确问题"
|
||||
},
|
||||
{
|
||||
"index": 13,
|
||||
"description": "无明确问题"
|
||||
},
|
||||
{
|
||||
"index": 14,
|
||||
"description": "无明确问题"
|
||||
},
|
||||
{
|
||||
"index": 15,
|
||||
"description": "用户上传日志后游戏无法使用，需排查并预估修复时长以告知用户。"
|
||||
},
|
||||
{
|
||||
"index": 16,
|
||||
"description": "无明确问题"
|
||||
},
|
||||
{
|
||||
"index": 17,
|
||||
"description": "无明确问题"
|
||||
},
|
||||
{
|
||||
"index": 18,
|
||||
"description": "某个课相关人员播放音频时出现问题"
|
||||
},
|
||||
{
|
||||
"index": 19,
|
||||
"description": "无明确问题"
|
||||
},
|
||||
{
|
||||
"index": 20,
|
||||
"description": "无明确问题"
|
||||
},
|
||||
{
|
||||
"index": 21,
|
||||
"description": "后台系统查看电话号码时显示异常，需要执行转发操作才能正相关人员看。"
|
||||
},
|
||||
{
|
||||
"index": 22,
|
||||
"description": "在iPad端进入L2-U0-1关卡时出现闪退。"
|
||||
},
|
||||
{
|
||||
"index": 23,
|
||||
"description": "在进入线上课堂上课时，应用频繁自动退出，导致无法完成课程。"
|
||||
},
|
||||
{
|
||||
"index": 24,
|
||||
"description": "无明确问题"
|
||||
},
|
||||
{
|
||||
"index": 25,
|
||||
"description": "无明确问题"
|
||||
},
|
||||
{
|
||||
"index": 26,
|
||||
"description": "应用更新后，在完成阅读和课后习题环节点击按钮时需要多次操作才能响应，且相关人员有闪烁光干扰。"
|
||||
},
|
||||
{
|
||||
"index": 27,
|
||||
"description": "在华为MatePad端知识巩固环节，答完题后需要多次点击“我说完了”按钮才能推进。"
|
||||
},
|
||||
{
|
||||
"index": 28,
|
||||
"description": "无明确问题"
|
||||
},
|
||||
{
|
||||
"index": 29,
|
||||
"description": "无明确问题"
|
||||
}
|
||||
]
|
||||
}
|
||||
66
output/daily_feedback/cluster_context_2026-05-24.json
Normal file
66
output/daily_feedback/cluster_context_2026-05-24.json
Normal file
@ -0,0 +1,66 @@
|
||||
{
|
||||
"date": "2026-05-24",
|
||||
"total_clusters": 2,
|
||||
"clusters": [
|
||||
{
|
||||
"index": 1,
|
||||
"cluster_id": "3591769221135985013",
|
||||
"location": {
|
||||
"端": "iPad",
|
||||
"环节": "未知",
|
||||
"课程": "",
|
||||
"角色/组件": ""
|
||||
},
|
||||
"priority": "P2",
|
||||
"priority_detail": "",
|
||||
"category": "版本/更新类",
|
||||
"conclusion": "**当前问题排查结论：** 暂无结论排查中",
|
||||
"messages": [
|
||||
{
|
||||
"sender": "瓦拉英语-花花班班（早10晚7-周末休息）",
|
||||
"content": "学而思学习机，ipad第8代，希沃",
|
||||
"msg_type": "text",
|
||||
"media_url": "",
|
||||
"time": "2026-05-24 09:04:27"
|
||||
},
|
||||
{
|
||||
"sender": "瓦拉英语-露露班班（早10晚7）",
|
||||
"content": "[聊天记录] 群聊\n瓦拉英语-露露班班（早10晚7）: [图片]\n瓦拉英语-露露班班（早10晚7）: \"嘿哈：\n[图片]\"\n------\n老师明天帮忙看一下这个问题~希沃用户更新以后还是不能用熏听@八哥-16619720408",
|
||||
"msg_type": "link",
|
||||
"media_url": "",
|
||||
"time": "2026-05-24 09:16:10"
|
||||
}
|
||||
]
|
||||
},
|
||||
{
|
||||
"index": 2,
|
||||
"cluster_id": "2411814739772183318",
|
||||
"location": {
|
||||
"端": "未知",
|
||||
"环节": "未知",
|
||||
"课程": "",
|
||||
"角色/组件": "音频"
|
||||
},
|
||||
"priority": "P2",
|
||||
"priority_detail": "",
|
||||
"category": "声音/音频类",
|
||||
"conclusion": "**当前问题排查结论：** 暂无结论排查中",
|
||||
"messages": [
|
||||
{
|
||||
"sender": "瓦拉英语-露露班班（早10晚7）",
|
||||
"content": "15801057762",
|
||||
"msg_type": "text",
|
||||
"media_url": "",
|
||||
"time": "2026-05-24 11:11:36"
|
||||
},
|
||||
{
|
||||
"sender": "kevin",
|
||||
"content": "@瓦拉英语-露露班班（早10晚7） 我看了一下日志，家长现在除了那一个Lesson在播放音频时有问题，其他地方的音频播放有问题么？",
|
||||
"msg_type": "text",
|
||||
"media_url": "",
|
||||
"time": "2026-05-24 12:21:19"
|
||||
}
|
||||
]
|
||||
}
|
||||
]
|
||||
}
|
||||
@ -1,374 +0,0 @@
|
||||
{
|
||||
"date": "2026-05-22",
|
||||
"clusters": [
|
||||
{
|
||||
"index": 1,
|
||||
"cluster_id": "2363445500650133937",
|
||||
"message_count": 1,
|
||||
"messages": [
|
||||
{
|
||||
"sender": "瓦拉英语-花花班班（早10晚7-周末休息）",
|
||||
"content": "[聊天记录] 子曦和瓦拉英语-花花班班（早10晚7-周末休息）\n子曦: [图片]\n子曦: 型号名称就是iPad第8代呀\n子曦: 有什么问题呢？\n子曦: 花花，孩子今天在ipad上玩瓦拉的时候还是一直闪退呀\n子曦: 上次技术有说怎么回事吗？\n瓦拉英语-花花班班（早10晚7-周末休息）: 是在哪里会闪退？\n子曦: 我的飞船，还有商店买东西的时候",
|
||||
"msg_type": "link",
|
||||
"time": "2026-05-22 08:52:11",
|
||||
"message_id": "2363445500650133937",
|
||||
"quote_message_id": ""
|
||||
}
|
||||
]
|
||||
},
|
||||
{
|
||||
"index": 2,
|
||||
"cluster_id": "3769962404899794338",
|
||||
"message_count": 1,
|
||||
"messages": [
|
||||
{
|
||||
"sender": "瓦拉英语-花花班班（早10晚7-周末休息）",
|
||||
"content": "用户在我的飞船，还有商店买东西的时候会闪退，老师看下",
|
||||
"msg_type": "text",
|
||||
"time": "2026-05-22 08:53:36",
|
||||
"message_id": "3769962404899794338",
|
||||
"quote_message_id": ""
|
||||
}
|
||||
]
|
||||
},
|
||||
{
|
||||
"index": 3,
|
||||
"cluster_id": "2150662586849427253",
|
||||
"message_count": 1,
|
||||
"messages": [
|
||||
{
|
||||
"sender": "Yin",
|
||||
"content": "今天热更后会解决",
|
||||
"msg_type": "text",
|
||||
"time": "2026-05-22 08:54:18",
|
||||
"message_id": "2150662586849427253",
|
||||
"quote_message_id": ""
|
||||
}
|
||||
]
|
||||
},
|
||||
{
|
||||
"index": 4,
|
||||
"cluster_id": "7368862018140071137",
|
||||
"message_count": 1,
|
||||
"messages": [
|
||||
{
|
||||
"sender": "瓦拉英语-花花班班（早10晚7-周末休息）",
|
||||
"content": "好的👌🏻",
|
||||
"msg_type": "text",
|
||||
"time": "2026-05-22 09:33:55",
|
||||
"message_id": "7368862018140071137",
|
||||
"quote_message_id": ""
|
||||
}
|
||||
]
|
||||
},
|
||||
{
|
||||
"index": 5,
|
||||
"cluster_id": "73423638800780598",
|
||||
"message_count": 1,
|
||||
"messages": [
|
||||
{
|
||||
"sender": "瓦拉英语-露露班班（早10晚7）",
|
||||
"content": "[聊天记录] yanping 和瓦拉英语-露露班班（早10晚7）\nyanping: [视频]\nyanping: [视频]\nyanping: [视频]\nyanping: [视频]\nyanping: [图片]\nyanping: [图片]\nyanping: [图片]",
|
||||
"msg_type": "link",
|
||||
"time": "2026-05-22 14:27:56",
|
||||
"message_id": "73423638800780598",
|
||||
"quote_message_id": ""
|
||||
}
|
||||
]
|
||||
},
|
||||
{
|
||||
"index": 6,
|
||||
"cluster_id": "2655471957426195456",
|
||||
"message_count": 1,
|
||||
"messages": [
|
||||
{
|
||||
"sender": "嘿哈",
|
||||
"content": "这问题今天更新了，可以让用户今天更新一下再试试",
|
||||
"msg_type": "text",
|
||||
"time": "2026-05-22 14:29:02",
|
||||
"message_id": "2655471957426195456",
|
||||
"quote_message_id": ""
|
||||
}
|
||||
]
|
||||
},
|
||||
{
|
||||
"index": 7,
|
||||
"cluster_id": "5682674597726308368",
|
||||
"message_count": 1,
|
||||
"messages": [
|
||||
{
|
||||
"sender": "瓦拉英语-露露班班（早10晚7）",
|
||||
"content": "好的 跟鸿蒙没有关系哈~",
|
||||
"msg_type": "text",
|
||||
"time": "2026-05-22 14:29:33",
|
||||
"message_id": "5682674597726308368",
|
||||
"quote_message_id": ""
|
||||
}
|
||||
]
|
||||
},
|
||||
{
|
||||
"index": 8,
|
||||
"cluster_id": "1949184769440814002",
|
||||
"message_count": 1,
|
||||
"messages": [
|
||||
{
|
||||
"sender": "嘿哈",
|
||||
"content": "是的",
|
||||
"msg_type": "text",
|
||||
"time": "2026-05-22 14:30:04",
|
||||
"message_id": "1949184769440814002",
|
||||
"quote_message_id": ""
|
||||
}
|
||||
]
|
||||
},
|
||||
{
|
||||
"index": 9,
|
||||
"cluster_id": "6790702273800852648",
|
||||
"message_count": 1,
|
||||
"messages": [
|
||||
{
|
||||
"sender": "瓦拉英语-露露班班（早10晚7）",
|
||||
"content": "[表情]",
|
||||
"msg_type": "sticker",
|
||||
"time": "2026-05-22 14:32:53",
|
||||
"message_id": "6790702273800852648",
|
||||
"quote_message_id": ""
|
||||
}
|
||||
]
|
||||
},
|
||||
{
|
||||
"index": 10,
|
||||
"cluster_id": "5130924141315022719",
|
||||
"message_count": 2,
|
||||
"messages": [
|
||||
{
|
||||
"sender": "瓦拉英语-萌萌老师（早10晚7）",
|
||||
"content": "13850883867 语音识别不进去",
|
||||
"msg_type": "text",
|
||||
"time": "2026-05-22 15:25:41",
|
||||
"message_id": "5130924141315022719",
|
||||
"quote_message_id": ""
|
||||
},
|
||||
{
|
||||
"sender": "嘿哈",
|
||||
"content": "这个是具体哪一关呢\n ↳ 回复 瓦拉英语-萌萌老师（早10晚7）: 13850883867 语音识别不进去",
|
||||
"msg_type": "link",
|
||||
"time": "2026-05-22 15:30:15",
|
||||
"message_id": "3270648814816425293",
|
||||
"quote_message_id": "5130924141315022719"
|
||||
}
|
||||
]
|
||||
},
|
||||
{
|
||||
"index": 11,
|
||||
"cluster_id": "6910690797229207606",
|
||||
"message_count": 2,
|
||||
"messages": [
|
||||
{
|
||||
"sender": "瓦拉英语-萌萌老师（早10晚7）",
|
||||
"content": "[聊天记录] 春暖花开和瓦拉英语-萌萌老师（早10晚7）\n春暖花开: [视频]\n春暖花开: [图片]",
|
||||
"msg_type": "link",
|
||||
"time": "2026-05-22 15:25:42",
|
||||
"message_id": "6910690797229207606",
|
||||
"quote_message_id": ""
|
||||
},
|
||||
{
|
||||
"sender": "嘿哈",
|
||||
"content": "这个让用户上传一下日志吧，我们这边后台没看到用户的数据\n ↳ 回复 瓦拉英语-萌萌老师（早10晚7）: <msg><appmsg appid=\"\" sdkver=\"0\"><title>春暖花开和瓦拉英语-萌萌老师（早10晚7）</title><des></des><action></action><type>19</type><showtype>0</showtype><soundtype>0</soundtype><m...",
|
||||
"msg_type": "link",
|
||||
"time": "2026-05-22 15:49:32",
|
||||
"message_id": "8022412149113145970",
|
||||
"quote_message_id": "6910690797229207606"
|
||||
}
|
||||
]
|
||||
},
|
||||
{
|
||||
"index": 12,
|
||||
"cluster_id": "7249717168758573160",
|
||||
"message_count": 1,
|
||||
"messages": [
|
||||
{
|
||||
"sender": "瓦拉英语-露露班班（早10晚7）",
|
||||
"content": "[视频] 45秒 size:1936392",
|
||||
"msg_type": "video",
|
||||
"time": "2026-05-22 17:30:19",
|
||||
"message_id": "7249717168758573160",
|
||||
"quote_message_id": ""
|
||||
}
|
||||
]
|
||||
},
|
||||
{
|
||||
"index": 13,
|
||||
"cluster_id": "7931056464421076120",
|
||||
"message_count": 1,
|
||||
"messages": [
|
||||
{
|
||||
"sender": "瓦拉英语-露露班班（早10晚7）",
|
||||
"content": "小程序熏听中间部分没声音了",
|
||||
"msg_type": "text",
|
||||
"time": "2026-05-22 17:31:21",
|
||||
"message_id": "7931056464421076120",
|
||||
"quote_message_id": ""
|
||||
}
|
||||
]
|
||||
},
|
||||
{
|
||||
"index": 14,
|
||||
"cluster_id": "4979927331710588507",
|
||||
"message_count": 1,
|
||||
"messages": [
|
||||
{
|
||||
"sender": "一_FVision",
|
||||
"content": "[表情]",
|
||||
"msg_type": "sticker",
|
||||
"time": "2026-05-22 17:43:36",
|
||||
"message_id": "4979927331710588507",
|
||||
"quote_message_id": ""
|
||||
}
|
||||
]
|
||||
},
|
||||
{
|
||||
"index": 15,
|
||||
"cluster_id": "2950674357002298586",
|
||||
"message_count": 1,
|
||||
"messages": [
|
||||
{
|
||||
"sender": "瓦拉英语-露露班班（早10晚7）",
|
||||
"content": "[视频] 9秒 size:1980801",
|
||||
"msg_type": "video",
|
||||
"time": "2026-05-22 18:29:34",
|
||||
"message_id": "2950674357002298586",
|
||||
"quote_message_id": ""
|
||||
}
|
||||
]
|
||||
},
|
||||
{
|
||||
"index": 16,
|
||||
"cluster_id": "8964067901196184455",
|
||||
"message_count": 1,
|
||||
"messages": [
|
||||
{
|
||||
"sender": "瓦拉英语-露露班班（早10晚7）",
|
||||
"content": "[视频] 14秒 size:3221054",
|
||||
"msg_type": "video",
|
||||
"time": "2026-05-22 18:29:41",
|
||||
"message_id": "8964067901196184455",
|
||||
"quote_message_id": ""
|
||||
}
|
||||
]
|
||||
},
|
||||
{
|
||||
"index": 17,
|
||||
"cluster_id": "1408831576341741317",
|
||||
"message_count": 1,
|
||||
"messages": [
|
||||
{
|
||||
"sender": "瓦拉英语-露露班班（早10晚7）",
|
||||
"content": "15801057762 鸿蒙系统 一个是每次进课程 时间比较久 还有一个就是更新以后还是没有声音 辛苦老师看看",
|
||||
"msg_type": "text",
|
||||
"time": "2026-05-22 18:30:17",
|
||||
"message_id": "1408831576341741317",
|
||||
"quote_message_id": ""
|
||||
}
|
||||
]
|
||||
},
|
||||
{
|
||||
"index": 18,
|
||||
"cluster_id": "5542887041629275237",
|
||||
"message_count": 1,
|
||||
"messages": [
|
||||
{
|
||||
"sender": "瓦拉英语-露露班班（早10晚7）",
|
||||
"content": "@八哥-16619720408 ",
|
||||
"msg_type": "text",
|
||||
"time": "2026-05-22 18:30:21",
|
||||
"message_id": "5542887041629275237",
|
||||
"quote_message_id": ""
|
||||
}
|
||||
]
|
||||
},
|
||||
{
|
||||
"index": 19,
|
||||
"cluster_id": "41336832943457695",
|
||||
"message_count": 2,
|
||||
"messages": [
|
||||
{
|
||||
"sender": "嘿哈",
|
||||
"content": "让用户上传一下日志吧",
|
||||
"msg_type": "text",
|
||||
"time": "2026-05-22 18:31:50",
|
||||
"message_id": "41336832943457695",
|
||||
"quote_message_id": ""
|
||||
},
|
||||
{
|
||||
"sender": "瓦拉英语-露露班班（早10晚7）",
|
||||
"content": "上传日志了，但后面的又不知道咋滴好了，看看是否还需要排查@八哥-16619720408\n ↳ 回复 嘿哈: 让用户上传一下日志吧",
|
||||
"msg_type": "link",
|
||||
"time": "2026-05-22 18:51:50",
|
||||
"message_id": "6726272738825565829",
|
||||
"quote_message_id": "41336832943457695"
|
||||
}
|
||||
]
|
||||
},
|
||||
{
|
||||
"index": 20,
|
||||
"cluster_id": "7475998704480161406",
|
||||
"message_count": 1,
|
||||
"messages": [
|
||||
{
|
||||
"sender": "",
|
||||
"content": "\"糖果老师@美奇创想\"邀请\"赵一凡@美奇创想\"加入了群聊",
|
||||
"msg_type": "system",
|
||||
"time": "2026-05-22 18:32:43",
|
||||
"message_id": "7475998704480161406",
|
||||
"quote_message_id": ""
|
||||
}
|
||||
]
|
||||
},
|
||||
{
|
||||
"index": 21,
|
||||
"cluster_id": "3735881311323343775",
|
||||
"message_count": 1,
|
||||
"messages": [
|
||||
{
|
||||
"sender": "嘿哈",
|
||||
"content": "上传一下吧",
|
||||
"msg_type": "text",
|
||||
"time": "2026-05-22 18:52:03",
|
||||
"message_id": "3735881311323343775",
|
||||
"quote_message_id": ""
|
||||
}
|
||||
]
|
||||
},
|
||||
{
|
||||
"index": 22,
|
||||
"cluster_id": "3648522232385568610",
|
||||
"message_count": 1,
|
||||
"messages": [
|
||||
{
|
||||
"sender": "瓦拉英语-露露班班（早10晚7）",
|
||||
"content": "传好了",
|
||||
"msg_type": "text",
|
||||
"time": "2026-05-22 18:52:12",
|
||||
"message_id": "3648522232385568610",
|
||||
"quote_message_id": ""
|
||||
}
|
||||
]
|
||||
},
|
||||
{
|
||||
"index": 23,
|
||||
"cluster_id": "6473833492162153020",
|
||||
"message_count": 1,
|
||||
"messages": [
|
||||
{
|
||||
"sender": "嘿哈",
|
||||
"content": "好",
|
||||
"msg_type": "text",
|
||||
"time": "2026-05-22 18:52:17",
|
||||
"message_id": "6473833492162153020",
|
||||
"quote_message_id": ""
|
||||
}
|
||||
]
|
||||
}
|
||||
]
|
||||
}
|
||||
@ -1,224 +0,0 @@
|
||||
{
|
||||
"date": "2026-05-23",
|
||||
"clusters": [
|
||||
{
|
||||
"index": 1,
|
||||
"cluster_id": "8441240940423675003",
|
||||
"message_count": 1,
|
||||
"messages": [
|
||||
{
|
||||
"sender": "瓦拉英语-萌萌老师（早10晚7）",
|
||||
"content": "[聊天记录] 杨仁杰和瓦拉英语-萌萌老师（早10晚7）\n杨仁杰: 老师咋回事？怎么会自动跳出来？\n杨仁杰: [视频]\n杨仁杰: 怎么会自动跳回页面",
|
||||
"msg_type": "link",
|
||||
"time": "2026-05-23 11:43:52",
|
||||
"message_id": "8441240940423675003",
|
||||
"quote_message_id": ""
|
||||
}
|
||||
]
|
||||
},
|
||||
{
|
||||
"index": 2,
|
||||
"cluster_id": "7403154215325403826",
|
||||
"message_count": 1,
|
||||
"messages": [
|
||||
{
|
||||
"sender": "瓦拉英语-萌萌老师（早10晚7）",
|
||||
"content": "自动跳出",
|
||||
"msg_type": "text",
|
||||
"time": "2026-05-23 11:43:54",
|
||||
"message_id": "7403154215325403826",
|
||||
"quote_message_id": ""
|
||||
}
|
||||
]
|
||||
},
|
||||
{
|
||||
"index": 3,
|
||||
"cluster_id": "9215154558022165575",
|
||||
"message_count": 1,
|
||||
"messages": [
|
||||
{
|
||||
"sender": "kevin",
|
||||
"content": "闪退了，我看视频里刚才是点了继续，让玩家点一下重新开始试下可以么？",
|
||||
"msg_type": "text",
|
||||
"time": "2026-05-23 12:19:56",
|
||||
"message_id": "9215154558022165575",
|
||||
"quote_message_id": ""
|
||||
}
|
||||
]
|
||||
},
|
||||
{
|
||||
"index": 4,
|
||||
"cluster_id": "33811248640670477",
|
||||
"message_count": 1,
|
||||
"messages": [
|
||||
{
|
||||
"sender": "瓦拉英语-萌萌老师（早10晚7）",
|
||||
"content": "今天3个家长同时反馈闪退问题",
|
||||
"msg_type": "text",
|
||||
"time": "2026-05-23 12:30:44",
|
||||
"message_id": "33811248640670477",
|
||||
"quote_message_id": ""
|
||||
}
|
||||
]
|
||||
},
|
||||
{
|
||||
"index": 5,
|
||||
"cluster_id": "1807430087784852384",
|
||||
"message_count": 1,
|
||||
"messages": [
|
||||
{
|
||||
"sender": "嘿哈",
|
||||
"content": "都是进关卡的时候闪退么？",
|
||||
"msg_type": "text",
|
||||
"time": "2026-05-23 12:51:07",
|
||||
"message_id": "1807430087784852384",
|
||||
"quote_message_id": ""
|
||||
}
|
||||
]
|
||||
},
|
||||
{
|
||||
"index": 6,
|
||||
"cluster_id": "162451098176753907",
|
||||
"message_count": 4,
|
||||
"messages": [
|
||||
{
|
||||
"sender": "瓦拉英语-尼克老师",
|
||||
"content": "家长反馈收不到验证码，重启了手机了，垃圾信箱里也没有，手机号：17316870109",
|
||||
"msg_type": "text",
|
||||
"time": "2026-05-23 13:27:42",
|
||||
"message_id": "162451098176753907",
|
||||
"quote_message_id": ""
|
||||
},
|
||||
{
|
||||
"sender": "瓦拉英语-尼克老师",
|
||||
"content": "好了，能收到了\n ↳ 回复 瓦拉英语-尼克老师: 家长反馈收不到验证码，重启了手机了，垃圾信箱里也没有，手机号：17316870109",
|
||||
"msg_type": "link",
|
||||
"time": "2026-05-23 15:08:20",
|
||||
"message_id": "1910598157981946028",
|
||||
"quote_message_id": "162451098176753907"
|
||||
},
|
||||
{
|
||||
"sender": "瓦拉英语-露露班班（早10晚7）",
|
||||
"content": "l2s2u14第五节课知识巩固这里，从第一道题开始一直响，一直有警报声，辛苦老师看看18504518695",
|
||||
"msg_type": "text",
|
||||
"time": "2026-05-23 15:28:47",
|
||||
"message_id": "5851835343249778394",
|
||||
"quote_message_id": "1910598157981946028"
|
||||
},
|
||||
{
|
||||
"sender": "瓦拉英语-露露班班（早10晚7）",
|
||||
"content": "@八哥-16619720408 飞老师帮忙康一下~\n ↳ 回复 瓦拉英语-露露班班（早10晚7）: l2s2u14第五节课知识巩固这里，从第一道题开始一直响，一直有警报声，辛苦老师看看18504518695",
|
||||
"msg_type": "link",
|
||||
"time": "2026-05-23 21:14:20",
|
||||
"message_id": "2450191818325443699",
|
||||
"quote_message_id": "5851835343249778394"
|
||||
}
|
||||
]
|
||||
},
|
||||
{
|
||||
"index": 7,
|
||||
"cluster_id": "5889408573570537634",
|
||||
"message_count": 1,
|
||||
"messages": [
|
||||
{
|
||||
"sender": "瓦拉英语-露露班班（早10晚7）",
|
||||
"content": "[视频] 6秒 size:250131",
|
||||
"msg_type": "video",
|
||||
"time": "2026-05-23 15:27:29",
|
||||
"message_id": "5889408573570537634",
|
||||
"quote_message_id": ""
|
||||
}
|
||||
]
|
||||
},
|
||||
{
|
||||
"index": 8,
|
||||
"cluster_id": "8150493951688367882",
|
||||
"message_count": 1,
|
||||
"messages": [
|
||||
{
|
||||
"sender": "瓦拉英语-露露班班（早10晚7）",
|
||||
"content": "l2s2u14第五节课知识巩固这里，从第一道题开始一直响，一直有警报声，辛苦老师看看",
|
||||
"msg_type": "text",
|
||||
"time": "2026-05-23 15:28:22",
|
||||
"message_id": "8150493951688367882",
|
||||
"quote_message_id": ""
|
||||
}
|
||||
]
|
||||
},
|
||||
{
|
||||
"index": 9,
|
||||
"cluster_id": "4874918122647974152",
|
||||
"message_count": 1,
|
||||
"messages": [
|
||||
{
|
||||
"sender": "瓦拉英语-花花班班（早10晚7-周末休息）",
|
||||
"content": "[聊天记录] 梓和瓦拉英语-花花班班（早10晚7-周末休息）\n梓: 磨耳朵还没修复好吗 今天听几秒就闪退\n梓: 已经更新了 还是不行呀\n梓: 上传日志了 一直闪退",
|
||||
"msg_type": "link",
|
||||
"time": "2026-05-23 21:11:02",
|
||||
"message_id": "4874918122647974152",
|
||||
"quote_message_id": ""
|
||||
}
|
||||
]
|
||||
},
|
||||
{
|
||||
"index": 10,
|
||||
"cluster_id": "7583318155474556541",
|
||||
"message_count": 1,
|
||||
"messages": [
|
||||
{
|
||||
"sender": "瓦拉英语-花花班班（早10晚7-周末休息）",
|
||||
"content": "15502161686学员磨耳朵一直闪退，已经上传日志，辛苦老师看下",
|
||||
"msg_type": "text",
|
||||
"time": "2026-05-23 21:11:53",
|
||||
"message_id": "7583318155474556541",
|
||||
"quote_message_id": ""
|
||||
}
|
||||
]
|
||||
},
|
||||
{
|
||||
"index": 11,
|
||||
"cluster_id": "6793596556087042134",
|
||||
"message_count": 1,
|
||||
"messages": [
|
||||
{
|
||||
"sender": "瓦拉英语-露露班班（早10晚7）",
|
||||
"content": "@瓦拉场务-糖果果 范老师康一下~",
|
||||
"msg_type": "text",
|
||||
"time": "2026-05-23 21:14:05",
|
||||
"message_id": "6793596556087042134",
|
||||
"quote_message_id": ""
|
||||
}
|
||||
]
|
||||
},
|
||||
{
|
||||
"index": 12,
|
||||
"cluster_id": "8967033133875647681",
|
||||
"message_count": 1,
|
||||
"messages": [
|
||||
{
|
||||
"sender": "瓦拉英语-尼克老师",
|
||||
"content": "[聊天记录] 瓦拉英语-尼克老师和慧\n慧: 今天瓦拉英语进去怎么没声音\n慧: 我的设备把声音调到最大了，别的app打开都有声音\n慧: 设置里面也调了声音音量\n慧: 进去瓦拉上课就是没声音，咋回事呢？\n瓦拉英语-尼克老师: [图片]\n瓦拉英语-尼克老师: 您看一下这个声音啥的都开了吗\n慧: 这里我看了，都开到最大\n瓦拉英语-尼克老师: 您是什么设备呀\n慧: iPad\n慧: 而且今天进入app也慢，回答问题后还挺卡的，一直没声音\n慧: [视频]\n慧: 要重装吗\n慧: 我记得试用品时有一次是进不去也是重装了\n慧: 我重装了，进入时也是比平时慢很多，就是屏幕灰蓝色啥也没有的那个界面停了很久才出来字，我记得以前不这样\n慧: 我看我iPad内存也没满呢\n慧: 还是没声音\n慧: [视频]\n慧: [视频]\n慧: [视频]\n慧: [图片]\n慧: [图片]\n慧: 今天进去就不对头感觉",
|
||||
"msg_type": "link",
|
||||
"time": "2026-05-23 22:35:15",
|
||||
"message_id": "8967033133875647681",
|
||||
"quote_message_id": ""
|
||||
}
|
||||
]
|
||||
},
|
||||
{
|
||||
"index": 13,
|
||||
"cluster_id": "3385828892636608939",
|
||||
"message_count": 1,
|
||||
"messages": [
|
||||
{
|
||||
"sender": "瓦拉英语-尼克老师",
|
||||
"content": "问题：用户反馈进去app没有声音，打开其他app有声音，端内音量都是打开的\r设备型号：ipad\r已经引导用户上传日志",
|
||||
"msg_type": "text",
|
||||
"time": "2026-05-23 22:35:16",
|
||||
"message_id": "3385828892636608939",
|
||||
"quote_message_id": ""
|
||||
}
|
||||
]
|
||||
}
|
||||
]
|
||||
}
|
||||
Binary file not shown.
@ -11,7 +11,7 @@ crontab:
|
||||
5 10 * * * python3 .../ai_summarize_feedback.py >> /var/log/xiaokui_ai_summarize.log 2>&1
|
||||
"""
|
||||
|
||||
import sys, os, json, argparse, re, urllib.request
|
||||
import sys, os, json, argparse, re, subprocess, urllib.request
|
||||
from datetime import datetime, date, timedelta
|
||||
|
||||
# === 配置 ===
|
||||
@ -250,8 +250,9 @@ def apply_descriptions(date_str, descriptions, channel="feishu"):
|
||||
env["HOME"] = "/root"
|
||||
env["PATH"] = "/root/.nvm/versions/node/v24.14.0/bin:" + env.get("PATH", "")
|
||||
|
||||
cmd = ["python3", sync_script, "--date", date_str, "--apply-ai", desc_path]
|
||||
result = subprocess.run(
|
||||
["python3", sync_script, "--apply-ai", desc_path],
|
||||
cmd,
|
||||
capture_output=True, text=True, timeout=60, env=env
|
||||
)
|
||||
|
||||
|
||||
@ -18,7 +18,7 @@ log "=== 每日全量分发开始 ==="
|
||||
YESTERDAY=$(date -d "yesterday" +%Y-%m-%d)
|
||||
|
||||
cd /root/.openclaw/workspace-xiaokui
|
||||
python3 skills/feishu-feedback-sync/scripts/sync_feishu_feedback.py --date "$YESTERDAY" --steps 7 --ai-placeholders --skip-dispatch >> "$LOG_FILE" 2>&1
|
||||
python3 skills/feishu-feedback-sync/scripts/sync_feishu_feedback.py --date "$YESTERDAY" --steps 7 --ai-placeholders --dispatch-mode all >> "$LOG_FILE" 2>&1
|
||||
|
||||
log "=== 每日全量分发结束 ==="
|
||||
exit 0
|
||||
|
||||
Binary file not shown.
@ -1150,7 +1150,7 @@ def apply_ai_descriptions_to_doc(obj_token, descriptions_data):
|
||||
def get_today_doc_obj_token():
|
||||
"""获取今天日期对应的子文档 obj_token。"""
|
||||
today_str = datetime.now().strftime("%Y-%m-%d")
|
||||
doc_title = f"{today_str} 问题反馈"
|
||||
doc_title = f"飞书-{today_str} 用户反馈问题归纳"
|
||||
children = list_child_nodes()
|
||||
if doc_title in children:
|
||||
return children[doc_title]["obj_token"]
|
||||
@ -1215,8 +1215,12 @@ def create_child_doc(title):
|
||||
# 飞书Wiki按sort_tag升序排列子节点，因此日期越新sort_tag越小（排在前面）
|
||||
sort_tag = int(time.time()) # 默认当前时间
|
||||
try:
|
||||
# 标题格式如：2026-05-08 问题反馈
|
||||
# 标题格式如：飞书-2026-05-08 用户反馈问题归纳
|
||||
date_str = title.split(" ")[0]
|
||||
for prefix in ["飞书-", "微信-"]:
|
||||
if date_str.startswith(prefix):
|
||||
date_str = date_str[len(prefix):]
|
||||
break
|
||||
dt = datetime.strptime(date_str, "%Y-%m-%d")
|
||||
# 用大基数减去时间戳：日期越新时间戳越大，减后值越小 → 排在前面
|
||||
sort_tag = 9999999999 - int(dt.timestamp())
|
||||
@ -1273,11 +1277,11 @@ def _delete_child_node(obj_token):
|
||||
return False
|
||||
|
||||
|
||||
def update_summary_doc_as_children(day_summaries, title_prefix=""):
|
||||
def update_summary_doc_as_children(day_summaries, title_prefix="飞书-"):
|
||||
"""
|
||||
将各日期的归纳结果写入「用户反馈问题汇总」的子文档中。
|
||||
day_summaries: dict, key=日期字符串(如'2026-05-06'), value=summary markdown 字符串
|
||||
title_prefix: 可选标题前缀，如 "微信-" 用于区分渠道
|
||||
title_prefix: 可选标题前缀，默认 "飞书-"，微信渠道传入 "微信-"
|
||||
|
||||
逻辑：
|
||||
1. 列出已有子文档
|
||||
@ -1291,7 +1295,7 @@ def update_summary_doc_as_children(day_summaries, title_prefix=""):
|
||||
lock_path = "/tmp/xiaokui_summary_create.lock"
|
||||
|
||||
for day in sorted(day_summaries.keys(), reverse=True):
|
||||
title = f"{title_prefix}{day} 问题反馈"
|
||||
title = f"{title_prefix}{day} 用户反馈问题归纳"
|
||||
content = day_summaries[day]
|
||||
|
||||
# 加锁：整个检查+创建+写入流程串行化，彻底避免并发冲突
|
||||
@ -1449,7 +1453,7 @@ def dispatch_summary_to_chat(day_label, summary_text, p0_only=False, doc_url=Non
|
||||
|
||||
# 构建富文本消息（post 格式）
|
||||
# P0 @跟在标题行后面，不放单独段落
|
||||
title = f"📋 {day_label} 用户反馈问题归纳"
|
||||
title = f"📋 飞书-{day_label} 用户反馈问题归纳"
|
||||
|
||||
# 飞书 post 消息不支持 HTML 标签的 at，需要用富文本 tag
|
||||
# 把归纳内容按 P0/P1/P2/P3 段落拆分，P0 标题行后追加 at tag
|
||||
@ -1482,7 +1486,7 @@ def dispatch_summary_to_chat(day_label, summary_text, p0_only=False, doc_url=Non
|
||||
summary_doc_url = doc_url or f"https://makee-interactive.feishu.cn/wiki/{SUMMARY_PARENT_NODE}"
|
||||
content_parts.append([
|
||||
{"tag": "text", "text": "\n📄 详细文档："},
|
||||
{"tag": "a", "text": f"{day_label} 问题反馈", "href": summary_doc_url}
|
||||
{"tag": "a", "text": f"飞书-{day_label} 用户反馈问题归纳", "href": summary_doc_url}
|
||||
])
|
||||
|
||||
post_content = json.dumps({
|
||||
@ -1569,7 +1573,7 @@ def main():
|
||||
print(f" 🔄 替换 #{idx}: {placeholder} → {desc[:50]}...")
|
||||
|
||||
# 获取文档并覆盖写入（通过文件避免 shell 转义问题）
|
||||
title = f"{target_date} 问题反馈"
|
||||
title = f"飞书-{target_date} 用户反馈问题归纳"
|
||||
nodes = list_child_nodes()
|
||||
if title not in nodes:
|
||||
print(f"❌ 未找到文档: {title}")
|
||||
@ -1703,7 +1707,7 @@ def main():
|
||||
print(f" [{day}] 无P0问题，跳过分发")
|
||||
continue
|
||||
# 获取当天子文档链接
|
||||
child_title = f"{day} 问题反馈"
|
||||
child_title = f"飞书-{day} 用户反馈问题归纳"
|
||||
child_info = child_nodes.get(child_title, {})
|
||||
child_node_token = child_info.get("node_token", SUMMARY_PARENT_NODE)
|
||||
child_url = f"https://makee-interactive.feishu.cn/wiki/{child_node_token}"
|
||||
|
||||
Loading…
Reference in New Issue
Block a user