{
  "date": "2026-06-01",
  "total_clusters": 4,
  "clusters": [
    {
      "index": 1,
      "_idx": 1,
      "cluster_id": "899638177077092818",
      "location": {
        "端": "移动端",
        "环节": "未知",
        "课程": "",
        "角色/组件": ""
      },
      "priority": "P2",
      "priority_detail": "",
      "category": "关卡/内容类",
      "conclusion": "**当前问题排查结论：** 暂无结论排查中",
      "messages": [
        {
          "sender": "瓦拉英语-露露班班（早10晚7）",
          "content": "用户原本在19521303802买的课程，但是把手机号注销了，注销之前没有转课，我们可以帮忙转到13761223038这个手机号上面嘛",
          "msg_type": "text",
          "media_url": "",
          "time": "2026-06-01 10:11:04"
        },
        {
          "sender": "嘿哈",
          "content": "哥哥们，人家是手机号注销了，没有办法手验证码换绑手机号\n  ↳ 回复 瓦拉英语-露露班主任（早10晚7）: 用户原本在19521303802买的课程，但是把手机号注销了，注销之前没有转课，我们可以帮忙转到13761223038这个手机号上面嘛",
          "msg_type": "link",
          "media_url": "",
          "time": "2026-06-01 10:43:21"
        }
      ]
    },
    {
      "index": 2,
      "_idx": 2,
      "cluster_id": "8107869671700436169",
      "location": {
        "端": "未知",
        "环节": "未知",
        "课程": "",
        "角色/组件": ""
      },
      "priority": "P2",
      "priority_detail": "",
      "category": "其他问题",
      "conclusion": "**当前问题排查结论：** 暂无结论排查中",
      "messages": [
        {
          "sender": "lxr",
          "content": "能恢复吗，误操作用户肯定会有找过来的，要不先给恢复下，然后让产品经理看下这块要不要改下",
          "msg_type": "text",
          "media_url": "",
          "time": "2026-06-01 10:35:09"
        },
        {
          "sender": "Break",
          "content": "需要输入验证码的，误操作还好，恢复只能手动\n  ↳ 回复 lxr: 能恢复吗，误操作用户肯定会有找过来的，要不先给恢复下，然后让产品经理看下这块要不要改下",
          "msg_type": "link",
          "media_url": "",
          "time": "2026-06-01 10:44:42"
        }
      ]
    },
    {
      "index": 3,
      "_idx": 3,
      "cluster_id": "6468786411792047679",
      "location": {
        "端": "未知",
        "环节": "未知",
        "课程": "",
        "角色/组件": ""
      },
      "priority": "P2",
      "priority_detail": "",
      "category": "启动/运行异常",
      "conclusion": "**当前问题排查结论：** 暂无结论排查中",
      "messages": [
        {
          "sender": "丹咪尼🌹",
          "content": "[聊天记录] 群聊的聊天记录\n城美九月: P776848816763467851  买家反馈  闪退    用的 望远镜     退出 还是闪退\n城美九月: [图片]\n城美九月: P776848816763467851上传日志了姐 麻烦您看下\n丹咪尼🌹: 18353383818",
          "msg_type": "link",
          "media_url": "",
          "time": "2026-06-01 11:54:01"
        },
        {
          "sender": "丹咪尼🌹",
          "content": "老师这个问题怎么样了什么原因导致呢\n  ↳ 回复 丹咪尼🌹: <msg><appmsg appid=\"\" sdkver=\"0\"><title>群聊的聊天记录</title><des>城美九月: P776848816763467851  买家反馈  闪退    用的 望远镜     退出 还是闪退\n城美九月: [图片]\n城美九月: P776848816763467851上传日志了姐...",
          "msg_type": "link",
          "media_url": "",
          "time": "2026-06-01 14:08:27"
        }
      ]
    },
    {
      "index": 4,
      "_idx": 4,
      "cluster_id": "3173328306480860032",
      "location": {
        "端": "未知",
        "环节": "未知",
        "课程": "",
        "角色/组件": ""
      },
      "priority": "P2",
      "priority_detail": "",
      "category": "其他问题",
      "conclusion": "**当前问题排查结论：** 暂无结论排查中",
      "messages": [
        {
          "sender": "kevin",
          "content": "好的。",
          "msg_type": "text",
          "media_url": "",
          "time": "2026-06-01 11:55:50"
        },
        {
          "sender": "丹咪尼🌹",
          "content": "@kevin",
          "msg_type": "text",
          "media_url": "",
          "time": "2026-06-01 14:08:30"
        }
      ]
    }
  ]
}