{
  "date": "2026-05-24",
  "total_clusters": 2,
  "clusters": [
    {
      "index": 1,
      "cluster_id": "3591769221135985013",
      "location": {
        "端": "iPad",
        "环节": "未知",
        "课程": "",
        "角色/组件": ""
      },
      "priority": "P2",
      "priority_detail": "",
      "category": "版本/更新类",
      "conclusion": "**当前问题排查结论：** 暂无结论排查中",
      "messages": [
        {
          "sender": "瓦拉英语-花花班班（早10晚7-周末休息）",
          "content": "学而思学习机，ipad第8代，希沃",
          "msg_type": "text",
          "media_url": "",
          "time": "2026-05-24 09:04:27"
        },
        {
          "sender": "瓦拉英语-露露班班（早10晚7）",
          "content": "[聊天记录] 群聊\n瓦拉英语-露露班班（早10晚7）: [图片]\n瓦拉英语-露露班班（早10晚7）: \"嘿哈：\n[图片]\"\n------\n老师明天帮忙看一下这个问题~希沃用户更新以后还是不能用熏听@八哥-16619720408",
          "msg_type": "link",
          "media_url": "",
          "time": "2026-05-24 09:16:10"
        }
      ]
    },
    {
      "index": 2,
      "cluster_id": "2411814739772183318",
      "location": {
        "端": "未知",
        "环节": "未知",
        "课程": "",
        "角色/组件": "音频"
      },
      "priority": "P2",
      "priority_detail": "",
      "category": "声音/音频类",
      "conclusion": "**当前问题排查结论：** 暂无结论排查中",
      "messages": [
        {
          "sender": "瓦拉英语-露露班班（早10晚7）",
          "content": "15801057762",
          "msg_type": "text",
          "media_url": "",
          "time": "2026-05-24 11:11:36"
        },
        {
          "sender": "kevin",
          "content": "@瓦拉英语-露露班班（早10晚7）  我看了一下日志，家长现在除了那一个Lesson在播放音频时有问题，其他地方的音频播放有问题么？",
          "msg_type": "text",
          "media_url": "",
          "time": "2026-05-24 12:21:19"
        }
      ]
    }
  ]
}