{
  "date": "2026-05-23",
  "total_clusters": 1,
  "clusters": [
    {
      "index": 1,
      "cluster_id": "162451098176753907",
      "location": {
        "端": "移动端",
        "环节": "知识巩固",
        "课程": "",
        "角色/组件": ""
      },
      "priority": "P2",
      "priority_detail": "",
      "category": "关卡/内容类",
      "conclusion": "**当前问题排查结论：** 暂无结论排查中",
      "messages": [
        {
          "sender": "瓦拉英语-尼克老师",
          "content": "家长反馈收不到验证码，重启了手机了，垃圾信箱里也没有，手机号：17316870109",
          "msg_type": "text",
          "media_url": "",
          "time": "2026-05-23 13:27:42"
        },
        {
          "sender": "瓦拉英语-尼克老师",
          "content": "好了，能收到了\n  ↳ 回复 瓦拉英语-尼克老师: 家长反馈收不到验证码，重启了手机了，垃圾信箱里也没有，手机号：17316870109",
          "msg_type": "link",
          "media_url": "",
          "time": "2026-05-23 15:08:20"
        },
        {
          "sender": "瓦拉英语-露露班班（早10晚7）",
          "content": "l2s2u14第五节课知识巩固这里，从第一道题开始一直响，一直有警报声，辛苦老师看看18504518695",
          "msg_type": "text",
          "media_url": "",
          "time": "2026-05-23 15:28:47"
        },
        {
          "sender": "瓦拉英语-露露班班（早10晚7）",
          "content": "@八哥-16619720408 飞老师帮忙康一下~\n  ↳ 回复 瓦拉英语-露露班班（早10晚7）: l2s2u14第五节课知识巩固这里，从第一道题开始一直响，一直有警报声，辛苦老师看看18504518695",
          "msg_type": "link",
          "media_url": "",
          "time": "2026-05-23 21:14:20"
        }
      ]
    }
  ]
}