{
  "date": "2026-06-09",
  "clusters": [
    {
      "index": 1,
      "_idx": 1,
      "cluster_id": "7500198552293295236",
      "message_count": 1,
      "priority": "P2",
      "priority_detail": "基础优先级: P2（无法精确匹配，默认归为P2）；影响范围: 部分用户",
      "category": "其他问题",
      "messages": [
        {
          "sender": "丹咪尼🌹",
          "content": "13898429304， @.oO(王_计)Oo. 手机号来啦 辛苦您看看\n  ↳ 回复 丹咪尼🌹: <msg><appmsg appid=\"\" sdkver=\"0\"><title>王欢与六六妈🍭（私信回复慢）的聊天记录</title><des>六六妈🍭（私信回复慢）: [视频]\n六六妈🍭（私信回复慢）: 我重新下载也不好用</des><action></action><type>19</type><showtype>...",
          "msg_type": "link",
          "time": "2026-06-09 10:47:16",
          "message_id": "7500198552293295236",
          "quote_message_id": "1536763205012230760"
        }
      ]
    },
    {
      "index": 2,
      "_idx": 2,
      "cluster_id": "830630320515903310",
      "message_count": 2,
      "priority": "P2",
      "priority_detail": "基础优先级: P2（无法精确匹配，默认归为P2）",
      "category": "其他问题",
      "messages": [
        {
          "sender": ".oO(王_计)Oo.",
          "content": "今天热更新会解决 ",
          "msg_type": "text",
          "time": "2026-06-09 10:49:44",
          "message_id": "830630320515903310",
          "quote_message_id": ""
        },
        {
          "sender": "丹咪尼🌹",
          "content": "@.oO(王_计)Oo. 老师 大概几点开始热更，",
          "msg_type": "text",
          "time": "2026-06-09 11:01:23",
          "message_id": "1007957328600543289",
          "quote_message_id": "830630320515903310"
        }
      ]
    },
    {
      "index": 3,
      "_idx": 3,
      "cluster_id": "7956239697732863531",
      "message_count": 1,
      "priority": "P2",
      "priority_detail": "基础优先级: P2（无法精确匹配，默认归为P2）",
      "category": "其他问题",
      "messages": [
        {
          "sender": "丹咪尼🌹",
          "content": "收到",
          "msg_type": "text",
          "time": "2026-06-09 10:51:59",
          "message_id": "7956239697732863531",
          "quote_message_id": ""
        }
      ]
    },
    {
      "index": 4,
      "_idx": 4,
      "cluster_id": "5913951513658193054",
      "message_count": 1,
      "priority": "P0",
      "priority_detail": "基础优先级: P0（匹配P0规则：crash）",
      "category": "启动/运行异常",
      "messages": [
        {
          "sender": ".oO(王_计)Oo.",
          "content": "今天下班前。\n只能保证新的存档没有问题。旧存档不崩溃，但是表现效果不一定对。",
          "msg_type": "text",
          "time": "2026-06-09 11:03:13",
          "message_id": "5913951513658193054",
          "quote_message_id": ""
        }
      ]
    },
    {
      "index": 5,
      "_idx": 5,
      "cluster_id": "5062632732617722615",
      "message_count": 1,
      "priority": "P2",
      "priority_detail": "基础优先级: P2（无法精确匹配，默认归为P2）",
      "category": "其他问题",
      "messages": [
        {
          "sender": "丹咪尼🌹",
          "content": "好的。",
          "msg_type": "text",
          "time": "2026-06-09 11:04:19",
          "message_id": "5062632732617722615",
          "quote_message_id": ""
        }
      ]
    },
    {
      "index": 6,
      "_idx": 6,
      "cluster_id": "5135228576289567607",
      "message_count": 1,
      "priority": "P2",
      "priority_detail": "基础优先级: P2（无法精确匹配，默认归为P2）",
      "category": "其他问题",
      "messages": [
        {
          "sender": "瓦拉英语-萌萌老师（早10晚7）",
          "content": "[视频] 23秒 size:5178017",
          "msg_type": "video",
          "time": "2026-06-09 11:06:41",
          "message_id": "5135228576289567607",
          "quote_message_id": ""
        }
      ]
    },
    {
      "index": 7,
      "_idx": 7,
      "cluster_id": "8715920448041791887",
      "message_count": 1,
      "priority": "P2",
      "priority_detail": "基础优先级: P2（无法精确匹配，默认归为P2）",
      "category": "其他问题",
      "messages": [
        {
          "sender": "瓦拉英语-萌萌老师（早10晚7）",
          "content": "看一下是发音问题还是收音问题呀",
          "msg_type": "text",
          "time": "2026-06-09 11:06:41",
          "message_id": "8715920448041791887",
          "quote_message_id": ""
        }
      ]
    },
    {
      "index": 8,
      "_idx": 8,
      "cluster_id": "8936196149559388058",
      "message_count": 2,
      "priority": "P2",
      "priority_detail": "基础优先级: P2（无法精确匹配，默认归为P2）",
      "category": "其他问题",
      "messages": [
        {
          "sender": ".oO(王_计)Oo.",
          "content": "引导用户上传一下日志，用户录制视频的时间。",
          "msg_type": "text",
          "time": "2026-06-09 11:22:29",
          "message_id": "8936196149559388058",
          "quote_message_id": ""
        },
        {
          "sender": "瓦拉英语-萌萌老师（早10晚7）",
          "content": "@.oO(王_计)Oo. 已经上传日志了 就是我发是哦的时间 就是\n  ↳ 回复 .oO(王_计)Oo.: 引导用户上传一下日志，用户录制视频的时间。",
          "msg_type": "link",
          "time": "2026-06-09 15:31:09",
          "message_id": "669895486243901938",
          "quote_message_id": "8936196149559388058"
        }
      ]
    },
    {
      "index": 9,
      "_idx": 9,
      "cluster_id": "7012130702640438474",
      "message_count": 1,
      "priority": "P2",
      "priority_detail": "基础优先级: P2（无法精确匹配，默认归为P2）",
      "category": "其他问题",
      "messages": [
        {
          "sender": "瓦拉英语-萌萌老师（早10晚7）",
          "content": "13850883867",
          "msg_type": "text",
          "time": "2026-06-09 15:31:22",
          "message_id": "7012130702640438474",
          "quote_message_id": ""
        }
      ]
    },
    {
      "index": 10,
      "_idx": 10,
      "cluster_id": "4420497692241383282",
      "message_count": 1,
      "priority": "P2",
      "priority_detail": "基础优先级: P2（无法精确匹配，默认归为P2）；影响范围: 部分用户",
      "category": "其他问题",
      "messages": [
        {
          "sender": "瓦拉英语-萌萌老师（早10晚7）",
          "content": "手机号",
          "msg_type": "text",
          "time": "2026-06-09 15:31:25",
          "message_id": "4420497692241383282",
          "quote_message_id": ""
        }
      ]
    },
    {
      "index": 11,
      "_idx": 11,
      "cluster_id": "2278089936442741196",
      "message_count": 1,
      "priority": "P2",
      "priority_detail": "基础优先级: P2（无法精确匹配，默认归为P2）",
      "category": "其他问题",
      "messages": [
        {
          "sender": "瓦拉英语-萌萌老师（早10晚7）",
          "content": "[图片] 870a50d531fa3b0160bc990b7c85c243",
          "msg_type": "image",
          "time": "2026-06-09 15:31:48",
          "message_id": "2278089936442741196",
          "quote_message_id": ""
        }
      ]
    },
    {
      "index": 12,
      "_idx": 12,
      "cluster_id": "7805766819588809551",
      "message_count": 1,
      "priority": "P2",
      "priority_detail": "基础优先级: P2（无法精确匹配，默认归为P2）",
      "category": "其他问题",
      "messages": [
        {
          "sender": "瓦拉英语-萌萌老师（早10晚7）",
          "content": "设备",
          "msg_type": "text",
          "time": "2026-06-09 15:31:50",
          "message_id": "7805766819588809551",
          "quote_message_id": ""
        }
      ]
    },
    {
      "index": 13,
      "_idx": 13,
      "cluster_id": "6830434790458518923",
      "message_count": 1,
      "priority": "P2",
      "priority_detail": "基础优先级: P2（无法精确匹配，默认归为P2）",
      "category": "声音/音频类",
      "messages": [
        {
          "sender": "跃馬點煋",
          "content": "https://static.valavala.com/vala_user_audio/22027_60315abd-9ca8-4d6d-86c5-1a90ff5e7721_32f1313409224d27a4b36634dd310599.wav\n这是2026-05-20 13:55:08 的语音，能识别出来\n\nhttps://static.valavala.com/vala_user_audio/22027_511387d6-a479-4f98-8fc6-1e573f4c9770_7f2d81621a9d4dff88d1dc497ad2363e.wav\n这是2026-06-09 11:04:30的音频，都是水流声。",
          "msg_type": "text",
          "time": "2026-06-09 15:42:35",
          "message_id": "6830434790458518923",
          "quote_message_id": ""
        }
      ]
    },
    {
      "index": 14,
      "_idx": 14,
      "cluster_id": "5977738313475504207",
      "message_count": 1,
      "priority": "P2",
      "priority_detail": "基础优先级: P2（无法精确匹配，默认归为P2）",
      "category": "其他问题",
      "messages": [
        {
          "sender": ".oO(王_计)Oo.",
          "content": "老师，让用户凑近录音口说话试试看，或者试试看把保护套摘下试试看，还有一种可能把充电线扒了也试试看。",
          "msg_type": "text",
          "time": "2026-06-09 15:44:42",
          "message_id": "5977738313475504207",
          "quote_message_id": ""
        }
      ]
    },
    {
      "index": 15,
      "_idx": 15,
      "cluster_id": "6603424424017844873",
      "message_count": 1,
      "priority": "P2",
      "priority_detail": "基础优先级: P2（无法精确匹配，默认归为P2）；影响范围: 部分用户",
      "category": "语音识别/判分类",
      "messages": [
        {
          "sender": "瓦拉英语-尼克老师",
          "content": "用户反馈望远鲸录不上长句子，短句子和单词可以识别，手机号：18970899982，已经引导客户上传日志",
          "msg_type": "text",
          "time": "2026-06-09 17:48:06",
          "message_id": "6603424424017844873",
          "quote_message_id": ""
        }
      ]
    },
    {
      "index": 16,
      "_idx": 16,
      "cluster_id": "59270402779708137",
      "message_count": 1,
      "priority": "P2",
      "priority_detail": "基础优先级: P2（无法精确匹配，默认归为P2）",
      "category": "其他问题",
      "messages": [
        {
          "sender": "瓦拉英语-尼克老师",
          "content": "[聊天记录] 瓦拉英语-尼克老师和#胡亚丽&Chrissy\n#胡亚丽&Chrissy: [视频]\n瓦拉英语-尼克老师: 您先看看语音的权限有没有打开\n#胡亚丽&Chrissy: 打开了\n#胡亚丽&Chrissy: [视频]",
          "msg_type": "link",
          "time": "2026-06-09 17:48:06",
          "message_id": "59270402779708137",
          "quote_message_id": ""
        }
      ]
    },
    {
      "index": 17,
      "_idx": 17,
      "cluster_id": "5923426948551818268",
      "message_count": 14,
      "priority": "P2",
      "priority_detail": "基础优先级: P2（无法精确匹配，默认归为P2）",
      "category": "语音识别/判分类",
      "messages": [
        {
          "sender": "瓦拉英语-萌萌老师（早10晚7）",
          "content": "[聊天记录]  大大福和瓦拉英语-萌萌班主任（早10晚7）\n 大大福: 请问一下口语回答问题的时候不能连读吗？\n 大大福: 识别系统不太灵敏啊\n瓦拉英语-萌萌班主任（早10晚7）: 连读是？\n 大大福: 比如，I'm\n 大大福: Hit it\n 大大福: \"Hit it\"\n------\n今天这个连上读就识别不了，后来孩子分开读的\n瓦拉英语-萌萌班主任（早10晚7）: 哦哦\n瓦拉英语-萌萌班主任（早10晚7）: 明白了",
          "msg_type": "link",
          "time": "2026-06-09 18:18:03",
          "message_id": "5923426948551818268",
          "quote_message_id": ""
        },
        {
          "sender": "嘿哈",
          "content": "@Sarah (关卡学习组件) 俞老师辛苦关注一下这个问题吧\n  ↳ 回复 瓦拉英语-萌萌班主任（早10晚7）: <msg><appmsg appid=\"\" sdkver=\"0\"><title> 大大福和瓦拉英语-萌萌班主任（早10晚7）</title><des></des><action></action><type>19</type><showtype>0</showtype><soundtype>0</soundtype...",
          "msg_type": "link",
          "time": "2026-06-09 19:33:23",
          "message_id": "7940473308534627074",
          "quote_message_id": "5923426948551818268"
        },
        {
          "sender": "Ariel",
          "content": "@瓦拉英语-萌萌班主任（早10晚7） 这位用户 uid 是多少哇？\n  ↳ 回复 瓦拉英语-萌萌班主任（早10晚7）: <msg><appmsg appid=\"\" sdkver=\"0\"><title> 大大福和瓦拉英语-萌萌班主任（早10晚7）</title><des></des><action></action><type>19</type><showtype>0</showtype><soundtype>0</soundtype...",
          "msg_type": "link",
          "time": "2026-06-09 19:35:44",
          "message_id": "3361488667262007076",
          "quote_message_id": "5923426948551818268"
        },
        {
          "sender": "嘿哈",
          "content": "133版本已经发布对外，辛苦今天持续监控一下用户反馈，有问题及时反馈，我们会快速处理。",
          "msg_type": "text",
          "time": "2026-06-09 18:05:03",
          "message_id": "8813464187319640364",
          "quote_message_id": ""
        },
        {
          "sender": "瓦拉英语-尼克老师",
          "content": "好嘞哥",
          "msg_type": "text",
          "time": "2026-06-09 18:05:42",
          "message_id": "625673132009876671",
          "quote_message_id": ""
        },
        {
          "sender": "瓦拉英语-萌萌老师（早10晚7）",
          "content": "有客户反馈 连读总是识别不到",
          "msg_type": "text",
          "time": "2026-06-09 18:18:03",
          "message_id": "1496245842711971255",
          "quote_message_id": ""
        },
        {
          "sender": "瓦拉英语-尼克老师",
          "content": "[聊天记录] 瓦拉英语-尼克老师和kakawhite\nkakawhite: 怎么那么卡呢[捂脸]\n瓦拉英语-尼克老师: 您方便录一下视频嘛\nkakawhite: [视频]\n瓦拉英语-尼克老师: 就是在出句子的时候会迟钝一下是吧\n瓦拉英语-尼克老师: 您是什么设备呀\nkakawhite: Ipad\nkakawhite: 挺多卡顿地方\nkakawhite: 不一定是出句子\nkakawhite: 没有一直站着等着拍\nkakawhite: [视频]\nkakawhite: [图片]\nkakawhite: 类似切换画面都会卡",
          "msg_type": "link",
          "time": "2026-06-09 18:35:24",
          "message_id": "7334857817131513512",
          "quote_message_id": ""
        },
        {
          "sender": "瓦拉英语-尼克老师",
          "content": "用户反馈卡，切换道具的时候卡，学习过程中卡，18070122566",
          "msg_type": "text",
          "time": "2026-06-09 18:36:03",
          "message_id": "5727171134768512026",
          "quote_message_id": ""
        },
        {
          "sender": "嘿哈",
          "content": "他这个立绘看起来是判定了低端机了。",
          "msg_type": "text",
          "time": "2026-06-09 18:36:21",
          "message_id": "9193775978161664207",
          "quote_message_id": ""
        },
        {
          "sender": "瓦拉英语-尼克老师",
          "content": "哦哦哦",
          "msg_type": "text",
          "time": "2026-06-09 18:37:00",
          "message_id": "5552584155240426168",
          "quote_message_id": ""
        },
        {
          "sender": "嘿哈",
          "content": "我查了一下是14的ipad有点不是很好能拯救了[捂脸]",
          "msg_type": "text",
          "time": "2026-06-09 18:37:42",
          "message_id": "797098347538586833",
          "quote_message_id": ""
        },
        {
          "sender": "瓦拉英语-尼克老师",
          "content": "好嘞哥[嘿哈]，我去跟客户说说",
          "msg_type": "text",
          "time": "2026-06-09 18:40:18",
          "message_id": "6410425522675517651",
          "quote_message_id": ""
        },
        {
          "sender": "嘿哈",
          "content": "委婉的让客户升级一下设备吧。",
          "msg_type": "text",
          "time": "2026-06-09 18:41:30",
          "message_id": "3328944806849750712",
          "quote_message_id": ""
        },
        {
          "sender": "瓦拉英语-尼克老师",
          "content": "嗯嗯，行嘞",
          "msg_type": "text",
          "time": "2026-06-09 18:42:02",
          "message_id": "3676348778512780097",
          "quote_message_id": ""
        }
      ]
    }
  ]
}