{
  "date": "2026-05-26",
  "total_clusters": 3,
  "clusters": [
    {
      "index": 1,
      "cluster_id": "4702315644940596587",
      "location": {
        "端": "未知",
        "环节": "未知",
        "课程": "",
        "角色/组件": ""
      },
      "priority": "P2",
      "priority_detail": "",
      "category": "其他问题",
      "conclusion": "**当前问题排查结论：** 暂无结论排查中",
      "messages": [
        {
          "sender": "瓦拉英语-萌萌老师（早10晚7）",
          "content": "麻烦帮看下吧，我的飞船-音乐切换了歌曲，再重新进出的话音乐又变成了默认的，切换歌曲不能保存吗？",
          "msg_type": "text",
          "media_url": "",
          "time": "2026-05-26 09:28:15"
        },
        {
          "sender": "嘿哈",
          "content": "这个目前设计就是如此，不会保存\n  ↳ 回复 瓦拉英语-萌萌老师（早10晚7）: 麻烦帮看下吧，我的飞船-音乐切换了歌曲，再重新进出的话音乐又变成了默认的，切换歌曲不能保存吗？",
          "msg_type": "link",
          "media_url": "",
          "time": "2026-05-26 10:58:11"
        }
      ]
    },
    {
      "index": 2,
      "cluster_id": "6332894499636566314",
      "location": {
        "端": "移动端",
        "环节": "未知",
        "课程": "",
        "角色/组件": "音频"
      },
      "priority": "P2",
      "priority_detail": "",
      "category": "声音/音频类",
      "conclusion": "**当前问题排查结论：** 暂无结论排查中",
      "messages": [
        {
          "sender": "胡陈辰🦉",
          "content": "@许悦 我们可以加个需求 ",
          "msg_type": "text",
          "media_url": "",
          "time": "2026-05-26 12:57:57"
        },
        {
          "sender": "瓦拉英语-Tom老师",
          "content": "老师，这种录音识别率比较低，是正常的么？辛苦帮忙看看",
          "msg_type": "text",
          "media_url": "",
          "time": "2026-05-26 13:07:45"
        },
        {
          "sender": "嘿哈",
          "content": "@瓦拉英语-Tom老师 这个可以咨询一下用户，是有连接音响什么的不？\n  ↳ 回复 瓦拉英语-Tom老师: 老师，这种录音识别率比较低，是正常的么？辛苦帮忙看看",
          "msg_type": "link",
          "media_url": "",
          "time": "2026-05-26 14:42:09"
        },
        {
          "sender": "瓦拉英语-Tom老师",
          "content": "@八哥-16619720408好的\n  ↳ 回复 嘿哈: @瓦拉英语-Tom老师 这个可以咨询一下用户，是有连接音响什么的不？",
          "msg_type": "link",
          "media_url": "",
          "time": "2026-05-26 14:44:20"
        },
        {
          "sender": "嘿哈",
          "content": "@瓦拉英语-Tom老师 这个可能需要分两步走，我获取了一下用户的音频信息确实用户的声音很小，先让用户尝试通过设置降低一点音乐音量，然后我们这边也和产品老师说一下再优化一下，录音的时候没有其他的声音https://static.valavala.com/vala_user_audio/c6125977134c_134242247464915130.wav\nhttps://static.valavala.com/vala_user_audio/71bec4fc33a2_134242247584791300.wav\nhttps://static.valavala.com/vala_user_audio/b4c7d8eff63c_134242247700853530.wav",
          "msg_type": "text",
          "media_url": "",
          "time": "2026-05-26 14:50:07"
        },
        {
          "sender": "瓦拉英语-Tom老师",
          "content": "[聊天记录] 雷鸣和瓦拉英语-Tom老师\n雷鸣: [视频]\n雷鸣: [视频]\n雷鸣: [图片]",
          "msg_type": "link",
          "media_url": "",
          "time": "2026-05-26 13:07:44"
        },
        {
          "sender": "嘿哈",
          "content": "发一下用户手机号吧",
          "msg_type": "text",
          "media_url": "",
          "time": "2026-05-26 13:08:10"
        },
        {
          "sender": "瓦拉英语-Tom老师",
          "content": "手机号：13617153553",
          "msg_type": "text",
          "media_url": "",
          "time": "2026-05-26 13:08:53"
        },
        {
          "sender": "瓦拉英语-Tom老师",
          "content": "[视频] 17秒 size:2553865",
          "msg_type": "video",
          "media_url": "",
          "time": "2026-05-26 13:47:26"
        },
        {
          "sender": "Ariel",
          "content": "@kevin 而且它这个麦克风的动画看起来超级卡，一秒动一帧的感觉\n  ↳ 回复 瓦拉英语-Tom老师: 25984984606212559@openim:\n<?xml version=\"1.0\"?>\n<msg>\n\t<videomsg aeskey=\"0cfb6db1e5d84683aab0ed170dbf6567\" cdnvideourl=\"\" cdnthumbaeskey=\"\" cdnthumburl=\"\" lengt...",
          "msg_type": "link",
          "media_url": "",
          "time": "2026-05-26 14:26:20"
        },
        {
          "sender": "瓦拉英语-Tom老师",
          "content": "老师，这种是什么原因呢？\n手机号：18165276842",
          "msg_type": "text",
          "media_url": "",
          "time": "2026-05-26 13:47:26"
        },
        {
          "sender": "kevin",
          "content": "可以让用户上传一下日志\n  ↳ 回复 瓦拉英语-Tom老师: 老师，这种是什么原因呢？\n手机号：18165276842",
          "msg_type": "link",
          "media_url": "",
          "time": "2026-05-26 14:07:41"
        }
      ]
    },
    {
      "index": 3,
      "cluster_id": "6521596520536988022",
      "location": {
        "端": "未知",
        "环节": "未知",
        "课程": "",
        "角色/组件": ""
      },
      "priority": "P2",
      "priority_detail": "",
      "category": "其他问题",
      "conclusion": "**当前问题排查结论：** 暂无结论排查中",
      "messages": [
        {
          "sender": "嘿哈",
          "content": "让用户上传一下日志吧",
          "msg_type": "text",
          "media_url": "",
          "time": "2026-05-26 21:09:17"
        },
        {
          "sender": "王欢",
          "content": "日志已传@八哥-16619720408\n  ↳ 回复 八哥-16619720408: 让用户上传一下日志吧",
          "msg_type": "link",
          "media_url": "",
          "time": "2026-05-26 21:11:43"
        }
      ]
    }
  ]
}