{
  "date": "2026-06-16",
  "total_clusters": 7,
  "clusters": [
    {
      "index": 1,
      "_idx": 1,
      "cluster_id": "7722577324374442850",
      "location": {
        "端": "未知",
        "环节": "未知",
        "课程": "",
        "角色/组件": ""
      },
      "priority": "P2",
      "priority_detail": "",
      "category": "其他问题",
      "conclusion": "**当前问题排查结论：** 暂无结论排查中",
      "messages": [
        {
          "sender": "瓦拉英语-花花班班（早10晚7-周末休息）",
          "content": "辛苦看下这个学员下载问题\n  ↳ 回复 花花老师: 18006470355老师学员用的荣耀平板无法安装软件，辛苦看下",
          "msg_type": "link",
          "media_url": "",
          "time": "2026-06-16 15:49:23"
        },
        {
          "sender": "嘿哈",
          "content": "@其实我是喷🔥龙 龙哥，辛苦看一下\n  ↳ 回复 瓦拉英语-花花班主任（早10晚7）: <msg><appmsg appid=\"\" sdkver=\"0\"><title>辛苦看下这个学员下载问题</title><des></des><action></action><type>57</type><showtype>0</showtype><soundtype>0</soundtype><mediatagna...",
          "msg_type": "link",
          "media_url": "",
          "time": "2026-06-16 15:51:18"
        },
        {
          "sender": "其实我是喷🔥龙",
          "content": "@瓦拉英语-花花班班 具体什么型号的设备，无法安装是应用市场搜索不到还是啥？问题具体点哈\n  ↳ 回复 瓦拉英语-花花班主任（早10晚7）: <msg><appmsg appid=\"\" sdkver=\"0\"><title>辛苦看下这个学员下载问题</title><des></des><action></action><type>57</type><showtype>0</showtype><soundtype>0</soundtype><mediatagna...",
          "msg_type": "link",
          "media_url": "",
          "time": "2026-06-16 15:55:59"
        }
      ]
    },
    {
      "index": 2,
      "_idx": 2,
      "cluster_id": "1936180123735978135",
      "location": {
        "端": "未知",
        "环节": "未知",
        "课程": "",
        "角色/组件": ""
      },
      "priority": "P2",
      "priority_detail": "",
      "category": "其他问题",
      "conclusion": "**当前问题排查结论：** 暂无结论排查中",
      "messages": [
        {
          "sender": "瓦拉英语-花花班班（早10晚7-周末休息）",
          "content": "荣耀平板下载应用宝以后搜不到瓦拉英语",
          "msg_type": "text",
          "media_url": "",
          "time": "2026-06-16 15:58:37"
        },
        {
          "sender": "其实我是喷🔥龙",
          "content": "荣耀应用市场可以直接搜到瓦拉英语呀\n  ↳ 回复 瓦拉英语-花花班主任（早10晚7）: 荣耀平板下载应用宝以后搜不到瓦拉英语",
          "msg_type": "link",
          "media_url": "",
          "time": "2026-06-16 16:00:01"
        },
        {
          "sender": "瓦拉英语-花花班班（早10晚7-周末休息）",
          "content": "k具体型号家长说需要晚上回家看下",
          "msg_type": "text",
          "media_url": "",
          "time": "2026-06-16 15:58:54"
        },
        {
          "sender": "其实我是喷🔥龙",
          "content": "为啥要走应用宝",
          "msg_type": "text",
          "media_url": "",
          "time": "2026-06-16 16:00:17"
        }
      ]
    },
    {
      "index": 3,
      "_idx": 3,
      "cluster_id": "3591220092092827732",
      "location": {
        "端": "未知",
        "环节": "未知",
        "课程": "",
        "角色/组件": ""
      },
      "priority": "P2",
      "priority_detail": "",
      "category": "其他问题",
      "conclusion": "**当前问题排查结论：** 暂无结论排查中",
      "messages": [
        {
          "sender": "瓦拉英语-花花班班（早10晚7-周末休息）",
          "content": "家长说都搜索不到",
          "msg_type": "text",
          "media_url": "",
          "time": "2026-06-16 16:00:31"
        },
        {
          "sender": "其实我是喷🔥龙",
          "content": "应用宝咱们的app目前正常的",
          "msg_type": "text",
          "media_url": "",
          "time": "2026-06-16 16:00:32"
        },
        {
          "sender": "其实我是喷🔥龙",
          "content": "她是搜索的全称么？瓦拉英语",
          "msg_type": "text",
          "media_url": "",
          "time": "2026-06-16 16:01:05"
        }
      ]
    },
    {
      "index": 4,
      "_idx": 4,
      "cluster_id": "4714084129173876033",
      "location": {
        "端": "未知",
        "环节": "未知",
        "课程": "",
        "角色/组件": "UI"
      },
      "priority": "P2",
      "priority_detail": "",
      "category": "UI显示类",
      "conclusion": "**当前问题排查结论：** 暂无结论排查中",
      "messages": [
        {
          "sender": "瓦拉英语-花花班班（早10晚7-周末休息）",
          "content": "对的",
          "msg_type": "text",
          "media_url": "",
          "time": "2026-06-16 16:01:17"
        },
        {
          "sender": "丹咪尼🌹",
          "content": "[聊天记录] 城美夏天的聊天记录\n城美夏天: 6953566608637237031 这个买家使用的荣耀平板 搜不到瓦拉英语和应用宝 是什么原因呢\n城美夏天: [图片]\n城美夏天: 这是买家的版本配置\n丹咪尼🌹: 给您发信息了，辛苦您查收下，看能否下载安装包\n丹咪尼🌹: [图片]\n丹咪尼🌹: 亓女士18006470355\n城美夏天: 这个买家反馈还是下载不了呢\n城美夏天: [图片]\n城美夏天: 买家问猿辅导的学习机上有吗\n城美夏天: [视频]",
          "msg_type": "link",
          "media_url": "",
          "time": "2026-06-16 16:04:22"
        },
        {
          "sender": "瓦拉英语-花花班班（早10晚7-周末休息）",
          "content": "老师这个学员用安装包还是安装不上",
          "msg_type": "link",
          "media_url": "",
          "time": "2026-06-16 20:37:16"
        },
        {
          "sender": "丹咪尼🌹",
          "content": "在这\n  ↳ 回复 丹咪尼🌹: <msg><appmsg appid=\"\" sdkver=\"0\"><title>群聊的聊天记录</title><des>城美夏天: 6953566608637237031 这个买家使用的荣耀平板 搜不到瓦拉英语和应用宝 是什么原因呢\n城美夏天: [图片]\n城美夏天: 这是买家的版本配置\n丹咪尼🌹:</des><acti...",
          "msg_type": "link",
          "media_url": "",
          "time": "2026-06-16 16:04:35"
        },
        {
          "sender": "其实我是喷🔥龙",
          "content": "[图片] 3d393e426b684684aa0c9bfd19da0ec4 size:818034",
          "msg_type": "image",
          "media_url": "",
          "time": "2026-06-16 16:06:02"
        },
        {
          "sender": "其实我是喷🔥龙",
          "content": "这个是应用宝的截图，应用宝有的呀",
          "msg_type": "text",
          "media_url": "",
          "time": "2026-06-16 16:06:18"
        },
        {
          "sender": "丹咪尼🌹",
          "content": "[视频] 50秒 rawmd5:f2580421e3b11d7b273c870aa4fd45d3 size:4269419",
          "msg_type": "video",
          "media_url": "",
          "time": "2026-06-16 16:06:41"
        },
        {
          "sender": "瓦拉英语-花花班班（早10晚7-周末休息）",
          "content": "[视频] 50秒 size:7816190",
          "msg_type": "video",
          "media_url": "",
          "time": "2026-06-16 16:06:48"
        },
        {
          "sender": "丹咪尼🌹",
          "content": "不知道为啥用户再设备上的应用市场搜不到，下载应用宝还是搜不到",
          "msg_type": "text",
          "media_url": "",
          "time": "2026-06-16 16:07:07"
        },
        {
          "sender": "其实我是喷🔥龙",
          "content": "给他APK包解决了么",
          "msg_type": "text",
          "media_url": "",
          "time": "2026-06-16 16:08:41"
        },
        {
          "sender": "丹咪尼🌹",
          "content": "发过了，用户说不行。 @瓦拉英语-花花班主任（早10晚7） 用户有没有说打开安装包显示啥的？",
          "msg_type": "text",
          "media_url": "",
          "time": "2026-06-16 16:22:55"
        },
        {
          "sender": "瓦拉英语-花花班班（早10晚7-周末休息）",
          "content": "没有呢，说晚上回家试试",
          "msg_type": "text",
          "media_url": "",
          "time": "2026-06-16 16:29:41"
        }
      ]
    },
    {
      "index": 5,
      "_idx": 5,
      "cluster_id": "8307594413454237084",
      "location": {
        "端": "未知",
        "环节": "未知",
        "课程": "",
        "角色/组件": ""
      },
      "priority": "P2",
      "priority_detail": "",
      "category": "其他问题",
      "conclusion": "**当前问题排查结论：** 暂无结论排查中",
      "messages": [
        {
          "sender": "其实我是喷🔥龙",
          "content": "好的",
          "msg_type": "text",
          "media_url": "",
          "time": "2026-06-16 18:30:37"
        },
        {
          "sender": "丹咪尼🌹",
          "content": "@其实我是喷🔥龙 辛苦看下，这个还能有啥解决办法不",
          "msg_type": "text",
          "media_url": "",
          "time": "2026-06-16 20:43:59"
        }
      ]
    },
    {
      "index": 6,
      "_idx": 6,
      "cluster_id": "2041747115466568777",
      "location": {
        "端": "未知",
        "环节": "未知",
        "课程": "",
        "角色/组件": ""
      },
      "priority": "P2",
      "priority_detail": "",
      "category": "其他问题",
      "conclusion": "**当前问题排查结论：** 暂无结论排查中",
      "messages": [
        {
          "sender": "瓦拉英语-花花班班（早10晚7-周末休息）",
          "content": "[聊天记录] 稳稳的幸福和瓦拉英语-花花班主任（早10晚7）\n稳稳的幸福: 你好，还是不能下载\n稳稳的幸福: 你们的优化什么时候结束啊\n稳稳的幸福: 这个安装包说正在进行内部优化，暂停下载功能",
          "msg_type": "link",
          "media_url": "",
          "time": "2026-06-16 20:36:26"
        },
        {
          "sender": "嘿哈",
          "content": "@点心老师 这个有截图么？\n  ↳ 回复 瓦拉英语-花花班主任（早10晚7）: <msg><appmsg><title>稳稳的幸福和瓦拉英语-花花班主任（早10晚7）</title><type>19</type><url>https://support.weixin.qq.com/cgi-bin/mmsupport-bin/readtemplate?t=page/favorite_record__...",
          "msg_type": "link",
          "media_url": "",
          "time": "2026-06-16 20:46:22"
        },
        {
          "sender": "瓦拉英语-花花班班（早10晚7-周末休息）",
          "content": "[聊天记录] 稳稳的幸福和瓦拉英语-花花班主任（早10晚7）\n稳稳的幸福: 这个安装包说正在进行内部优化，暂停下载功能\n稳稳的幸福: 是啊，我这也纳闷，寻求你们的帮助啊\n稳稳的幸福: 小袁学习机你们上架了吗\n瓦拉英语-花花班主任（早10晚7）: \"这个安装包说正在进行内部优化，暂停下载功能\"\n------\n可以截图看下吗\n瓦拉英语-花花班主任（早10晚7）: 学习机的话，也是可以点击我刚才发的安装包安装\n稳稳的幸福: 学习机我试试\n稳稳的幸福: 两个都不行",
          "msg_type": "link",
          "media_url": "",
          "time": "2026-06-16 21:09:37"
        }
      ]
    },
    {
      "index": 7,
      "_idx": 7,
      "cluster_id": "3785226689441846404",
      "location": {
        "端": "未知",
        "环节": "未知",
        "课程": "",
        "角色/组件": ""
      },
      "priority": "P2",
      "priority_detail": "",
      "category": "其他问题",
      "conclusion": "**当前问题排查结论：** 暂无结论排查中",
      "messages": [
        {
          "sender": "瓦拉英语-花花班班（早10晚7-周末休息）",
          "content": "另外家长问小袁学习机上架了吗？还有这个设备",
          "msg_type": "text",
          "media_url": "",
          "time": "2026-06-16 20:51:10"
        },
        {
          "sender": "其实我是喷🔥龙",
          "content": "小袁没有的\n  ↳ 回复 瓦拉英语-花花班主任（早10晚7）: 另外家长问小袁学习机上架了吗？还有这个设备",
          "msg_type": "link",
          "media_url": "",
          "time": "2026-06-16 21:24:12"
        },
        {
          "sender": "瓦拉英语-花花班班（早10晚7-周末休息）",
          "content": "@其实我是喷🔥龙那现在荣耀平板这个怎么可以解决一下呢老师\n  ↳ 回复 其实我是喷🔥龙: 小袁没有的",
          "msg_type": "link",
          "media_url": "",
          "time": "2026-06-16 22:09:19"
        },
        {
          "sender": "瓦拉英语-花花班班（早10晚7-周末休息）",
          "content": "学习机和平板都安装不上",
          "msg_type": "text",
          "media_url": "",
          "time": "2026-06-16 21:10:03"
        }
      ]
    }
  ]
}