{
  "date": "2026-06-06",
  "total_clusters": 6,
  "clusters": [
    {
      "index": 1,
      "_idx": 1,
      "cluster_id": "6841879350545390880",
      "location": {
        "端": "未知",
        "环节": "未知",
        "课程": "",
        "角色/组件": ""
      },
      "priority": "P2",
      "priority_detail": "",
      "category": "其他问题",
      "conclusion": "**当前问题排查结论：** 暂无结论排查中",
      "messages": [
        {
          "sender": "瓦拉英语-露露班班（早10晚7）",
          "content": "[图片] fb97abe5012fec2f1f5d64a5c80341a2",
          "msg_type": "image",
          "media_url": "https://static.valavala.com/vala_llm/user_feedback/wechat/image/2026-06/54674ee99bd3dc3efa1dd3e367e42788.jpg",
          "time": "2026-06-06 12:16:45"
        },
        {
          "sender": "瓦拉英语-露露班班（早10晚7）",
          "content": "18518728785辛苦老师帮忙看看这个用户解锁不了u13",
          "msg_type": "text",
          "media_url": "",
          "time": "2026-06-06 12:16:58"
        }
      ]
    },
    {
      "index": 2,
      "_idx": 2,
      "cluster_id": "9201696014569973388",
      "location": {
        "端": "移动端",
        "环节": "未知",
        "课程": "",
        "角色/组件": ""
      },
      "priority": "P1",
      "priority_detail": "",
      "category": "语音识别/判分类",
      "conclusion": "**当前问题排查结论：** 暂无结论排查中",
      "messages": [
        {
          "sender": "嘿哈",
          "content": "辛苦让用户截图一下前一个u的状态",
          "msg_type": "text",
          "media_url": "",
          "time": "2026-06-06 12:19:02"
        },
        {
          "sender": "瓦拉英语-益达老师",
          "content": "[视频] 23秒 size:2480032",
          "msg_type": "video",
          "media_url": "https://static.valavala.com/vala_llm/user_feedback/wechat/video/2026-06/b7079ffd30c100811cd5de14a99ba676.mp4",
          "time": "2026-06-06 12:19:13"
        },
        {
          "sender": "瓦拉英语-益达老师",
          "content": "家长反馈经常到读句子的时候就识别不到，要不然就卡住了，辛苦老师帮忙看下，手机号：13635280153",
          "msg_type": "text",
          "media_url": "",
          "time": "2026-06-06 12:19:36"
        },
        {
          "sender": "嘿哈",
          "content": "这个让用户上传一下日志吧，然后确认一下是每次都会识别还是概率性的？\n  ↳ 回复 瓦拉英语-益达老师: 家长反馈经常到读句子的时候就识别不到，要不然就卡住了，辛苦老师帮忙看下，手机号：13635280153",
          "msg_type": "link",
          "media_url": "",
          "time": "2026-06-06 12:20:31"
        }
      ]
    },
    {
      "index": 3,
      "_idx": 3,
      "cluster_id": "2962732773857517573",
      "location": {
        "端": "未知",
        "环节": "未知",
        "课程": "",
        "角色/组件": ""
      },
      "priority": "P0",
      "priority_detail": "",
      "category": "语音识别/判分类",
      "conclusion": "**当前问题排查结论：** 暂无结论排查中",
      "messages": [
        {
          "sender": "瓦拉英语-益达老师",
          "content": "概率的，有的句子就会遇到这个问题",
          "msg_type": "text",
          "media_url": "",
          "time": "2026-06-06 12:21:08"
        },
        {
          "sender": "瓦拉英语-益达老师",
          "content": "昨晚21:39左右上传过日志了，需要重新上传吗？\n  ↳ 回复 嘿哈: 这个让用户上传一下日志吧，然后确认一下是每次都会识别还是概率性的？",
          "msg_type": "link",
          "media_url": "",
          "time": "2026-06-06 12:22:18"
        },
        {
          "sender": "嘿哈",
          "content": "这个视频之后穿的是吧？",
          "msg_type": "text",
          "media_url": "",
          "time": "2026-06-06 12:22:52"
        }
      ]
    },
    {
      "index": 4,
      "_idx": 4,
      "cluster_id": "9010776978357264927",
      "location": {
        "端": "未知",
        "环节": "未知",
        "课程": "",
        "角色/组件": ""
      },
      "priority": "P2",
      "priority_detail": "",
      "category": "其他问题",
      "conclusion": "**当前问题排查结论：** 暂无结论排查中",
      "messages": [
        {
          "sender": "瓦拉英语-益达老师",
          "content": "嗯嗯对的～",
          "msg_type": "text",
          "media_url": "",
          "time": "2026-06-06 12:23:48"
        },
        {
          "sender": "嘿哈",
          "content": "这个我周一找研发老师看一下",
          "msg_type": "text",
          "media_url": "",
          "time": "2026-06-06 12:24:20"
        },
        {
          "sender": "瓦拉英语-益达老师",
          "content": "好的，谢啦",
          "msg_type": "text",
          "media_url": "",
          "time": "2026-06-06 12:25:52"
        },
        {
          "sender": "瓦拉英语-露露班班（早10晚7）",
          "content": "[图片] d1d7ad847e2294882231fb5aa1bcb184",
          "msg_type": "image",
          "media_url": "https://static.valavala.com/vala_llm/user_feedback/wechat/image/2026-06/b177a0683df22fd81a2398476335a548.jpg",
          "time": "2026-06-06 12:34:03"
        },
        {
          "sender": "瓦拉英语-露露班班（早10晚7）",
          "content": "@八哥-16619720408这个~\n  ↳ 回复 嘿哈: 辛苦让用户截图一下前一个u的状态",
          "msg_type": "link",
          "media_url": "",
          "time": "2026-06-06 12:34:27"
        },
        {
          "sender": "嘿哈",
          "content": "好，我看一下",
          "msg_type": "text",
          "media_url": "",
          "time": "2026-06-06 12:34:44"
        },
        {
          "sender": "嘿哈",
          "content": "让用户上传一下日志吧",
          "msg_type": "text",
          "media_url": "",
          "time": "2026-06-06 12:34:55"
        },
        {
          "sender": "瓦拉英语-露露班班（早10晚7）",
          "content": "[图片] dd75e7324335a09bd0eb1c0417331999",
          "msg_type": "image",
          "media_url": "https://static.valavala.com/vala_llm/user_feedback/wechat/image/2026-06/4418edee6e6e5fa8ca6610e2c4eb3cd6.jpg",
          "time": "2026-06-06 12:37:56"
        },
        {
          "sender": "嘿哈",
          "content": "好的，我看一下",
          "msg_type": "text",
          "media_url": "",
          "time": "2026-06-06 12:38:14"
        }
      ]
    },
    {
      "index": 5,
      "_idx": 5,
      "cluster_id": "9076562614958911360",
      "location": {
        "端": "未知",
        "环节": "未知",
        "课程": "",
        "角色/组件": ""
      },
      "priority": "P2",
      "priority_detail": "",
      "category": "其他问题",
      "conclusion": "**当前问题排查结论：** 暂无结论排查中",
      "messages": [
        {
          "sender": "瓦拉英语-露露班班（早10晚7）",
          "content": "老师这个是什么情况呀，用户来催了[大哭]",
          "msg_type": "text",
          "media_url": "",
          "time": "2026-06-06 14:54:50"
        },
        {
          "sender": "嘿哈",
          "content": "@瓦拉英语-露露班班（早10晚7） 这个辛苦和用户联系一下，我们这边需要使用一下用户的账号是否方便，让她暂时先不登录",
          "msg_type": "text",
          "media_url": "",
          "time": "2026-06-06 15:30:11"
        }
      ]
    },
    {
      "index": 6,
      "_idx": 6,
      "cluster_id": "4462709876885370657",
      "location": {
        "端": "未知",
        "环节": "未知",
        "课程": "",
        "角色/组件": ""
      },
      "priority": "P2",
      "priority_detail": "",
      "category": "其他问题",
      "conclusion": "**当前问题排查结论：** 暂无结论排查中",
      "messages": [
        {
          "sender": "瓦拉英语-露露班班（早10晚7）",
          "content": "可以老师，18518728785",
          "msg_type": "text",
          "media_url": "",
          "time": "2026-06-06 15:32:20"
        },
        {
          "sender": "嘿哈",
          "content": "@瓦拉英语-露露班班（早10晚7） 可以引导用户更新看一下了\n  ↳ 回复 瓦拉英语-露露班主任（早10晚7）: 可以老师，18518728785",
          "msg_type": "link",
          "media_url": "",
          "time": "2026-06-06 16:09:50"
        }
      ]
    }
  ]
}